
Two news items piqued the curiosity of an evergreen blogmaster last week. First, the revelation that local fishermen had to sail all the way to Grenada just to buy ice to meet local demand and feed their families.
The obvious question is how such a fiasco was ever allowed to happen. An official at the market, Eric Lewis – is he the MADD person? – blandly explained that the two ice machine were “under repair,” but could not say when normal service would return. That alone speaks volumes about the state of our public management. We are hopeful that at the time of scribing this blog the two ice machines have been restored to working order.
Then came the second headline, Shelly Williams out, Peter Harris in as chairman of the Barbados Tourism Marketing Inc (BTMI). Whether Williams’ shelf life expired or she gracefully exited the stage is left for rum shop chatter. The real story is the PR parade rolled out all week to soften the landing for Shelly Williams’ reentry. It is now the turn of prominent businessman Peter Harris to be rewarded for his ‘support’.
Barbados is set to strengthen its position as a regional tourism and business hub with the introduction of a direct air service between West Africa and the Caribbean.
It is one of the major achievements outgoing Barbados Tourism Marketing Inc. (BTMI) chairman Shelly Williams says signals the island’s growing global competitiveness.
She revealed that Nigerian airline, Air Peace, will begin direct service from Lagos to Barbados from May 25, with onward connections to destinations including Ghana and Abuja, cutting travel time between West Africa and the Caribbean to under nine hours. Source: Nation
While we are being serenaded with reports of rising tourism numbers, there’s a glaring contradiction. Visitors are landing in record volumes, yet many are forced to wait an eternity for their baggage because several conveyor belts at Grantley Adams have been out of service and Customs continues to operate with a skeleton staff responsible for ‘sniffing’ the bags before being permitted to be placed on the working conveyor belts. A reminder that glossy arrival figures mean little when the basic equipment driving the quality of service supporting the sector is grinding to a halt behind the scenes.
The tasks for Chairman Peter Harris and his Minister of Tourism, International Transport Ian Gooding-Edghill is to review the end to end process at GAIA, and fix it. A note to Minister Gooding-Edghill, can you also fix the drainage covers on the west coast road you had oversight as Minister of Transportation and Works?
There is the adage you never get a second chance to make a first impression. Barbados operates in a crowded and competitive global tourism sector, a business that Barbados over relies and significantly contributes, directly and indirectly, to GDP. Of course it is not just about satisfying the weary and expectant tourist on arrival to Barbados via GAIA, it is also about ensuring Barbadians are happy to have returned home only to have the feeling tempered by long wait times waiting for bags.
If Barbados is serious about competing in a crowded global tourism sector, one that we depend on for a significant share of our GDP, then the basics must work. Ice machines must function. Airport belts must turn. Leadership must be earned, not ‘gifted’ to loyalists. You never get a second chance to make a first impression.







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