Submitted by Looking Glass

An article receiving lots of exposure in US and Canadian travel publications quotes John Lynch as saying any destination which is focused on growing its business must ensure there is adequate airlift to satisfy the needs of travellers. John, a veteran of the Caribbean Hospitality and Tourism industry is Chairman and Director of the Jamaica Tourist Board (JTB) and was addressing delegates to the 48th annual meeting of the Jamaica Hotel and Tourist Association (JHTA) at the time these comments were made. This statement, not far removed from the truth, comes at a time when many Caribbean destinations are experiencing a major fall off in visitor arrivals and difficulties with airlift.
Jamaica on the other hand, continues to buck the trend and is actually enjoying increasing numbers with stay over visitors. It is also in the invidious position of having an abundance of airlift available for the summer season. According to the article, Jamaica has a whopping 1.2 million airline seats at its disposal for summer 2009. From the U.S., JetBlue, Air Jamaica, Funjet and Apple Vacations along with other American carriers will be offering increased flights to Jamaica. Canadian carriers WestJet and Transat are also involved in Jamaica’s aggressive promotion drive to sell the destination. WestJet will deliver 4 flights weekly and Transat has boosted its schedule to include additional flights from Toronto, Vancouver and Calgary. Combine airlift with an aggressive ad campaign aimed at boosting arrivals, explore brand possibilities in additional markets, make sales presentations in key U.S. and Canadian cities to some 3000 travel professionals, host 26 fam tours and invite approximately 1000 agents to come to the destination on educational visits to see, sample and enjoy a taste of Jamaica’s product offerings, and what do you get? – a recipe for a successful summer sales program.Jamaica’s 2009 marketing strategies are geared towards ensuring the destination is visible and top of mind for consumers and trade and that Jamaica is recognized as a year-round holiday destination. Unfortunately, the same cannot be said for Barbados. Ask the BTA about WestJet’s airlift to the island and you will be told, soon come. Visit WestJet’s website, try to book a flight anytime after the end of May and the following message will appear seasonal service from Toronto, On to Bridgetown, Barbados ends May 02, 2009 and resumes Nov 02, 2009. In addition the Travel Weekly reported that Air Jamaica will add a late-night flight from New York to Grenada on June 26, bringing to three the number of weekly round-trips between the two points…a fourth weekly flight will be launched July 13.This raises the question as to why would the BTA’s officials utilize WestJet’s airlift only for the winter period and not the summer season?
Have they ever heard of the supply and demand theory?
No one in his or her right mind enters into negotiations with a carrier for airlift support for the winter without making arrangements for the summer. This only serves to further illustrate their limited knowledge about the tourism industry and dealing with charter class airlines. As the matter stands airlift from Canada to Barbados for the coming summer will be sparse. Airline service will comprise mainly of Air Canada and Skyservice airlines. Air Canada Vacations will utilize Air Canada’s schedule flights for its tour operator program. Titan Tours will offer approximately 6 charter flight departures on Skyservice airlines July 01, 2009 to September 02, 2009. Unless a miracle occurs, Barbados is out in the cold on airlift from the Canadian market for summer 2009.
With all of the rhetoric from the Ministry of Tourism about high productivity expectations from Canada and no airlift available, one wonders what was the purpose behind the BTA officials’ recent visit to that market? If they had prior knowledge of the cessation of WestJet’s service before departure, was it a case of trying to impress the public due diligence was being done in promoting Barbados overseas or simply utilizing complimentary airline seats? What a waste of the taxpayers’ money. Perhaps someone could also explain the function of the recently created position of airline consultant within the BTA? Was this just another opportunity to place a political appointee in a job or find employment for a relative?
The late Tom Adams once likened Barbados tourism to a ship without a rudder in a storm. The analogy appears to be quite appropriate today when the Jamaica Tourist Board can negotiate with WestJet to schedule 4 flights weekly from Canada to Jamaica for the summer, after that carrier just completed a productive winter season to Barbados, one must assume either the BTA fell asleep on the job in ensuring adequate airlift would be available for clients’ needs or that the ministry knows very little about a technique called future planning. In either case, it appears leadership is sadly lacking in managing the destination’s tourism.






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