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Submitted by Looking Glass

Richard Sealy, Minister of Tourism
Richard Sealy, Minister of Tourism

An article receiving lots of exposure in US and Canadian travel publications quotes John Lynch as saying any destination which is focused on growing its business must ensure there is adequate airlift to satisfy the needs of travellers. John, a veteran of the Caribbean Hospitality and Tourism industry is Chairman and Director of the Jamaica Tourist Board (JTB) and was addressing delegates to the 48th annual meeting of the Jamaica Hotel and Tourist Association (JHTA) at the time these comments were made. This statement, not far removed from the truth, comes at a time when many Caribbean destinations are experiencing a major fall off in visitor arrivals and difficulties with airlift.

Jamaica on the other hand, continues to buck the trend and is actually enjoying increasing numbers with stay over visitors. It is also in the invidious position of having an abundance of airlift available for the summer season. According to the article, Jamaica has a whopping 1.2 million airline seats at its disposal for summer 2009. From the U.S., JetBlue, Air Jamaica, Funjet and Apple Vacations along with other American carriers will be offering increased flights to Jamaica. Canadian carriers WestJet and Transat are also involved in Jamaica’s aggressive promotion drive to sell the destination. WestJet will deliver 4 flights weekly and Transat has boosted its schedule to include additional flights from Toronto, Vancouver and Calgary. Combine airlift with an aggressive ad campaign aimed at boosting arrivals, explore brand possibilities in additional markets, make sales presentations in key U.S. and Canadian cities to some 3000 travel professionals, host 26 fam tours and invite approximately 1000 agents to come to the destination on educational visits to see, sample and enjoy a taste of Jamaica’s product offerings, and what do you get? – a recipe for a successful summer sales program.Jamaica’s 2009 marketing strategies are geared towards ensuring the destination is visible and top of mind for consumers and trade and that Jamaica is recognized as a year-round holiday destination. Unfortunately, the same cannot be said for Barbados. Ask the BTA about WestJet’s airlift to the island and you will be told, soon come. Visit WestJet’s website, try to book a flight anytime after the end of May and the following message will appear seasonal service from Toronto, On to Bridgetown, Barbados ends May 02, 2009 and resumes Nov 02, 2009. In addition the Travel Weekly reported that Air Jamaica will add a late-night flight from New York to Grenada on June 26, bringing to three the number of weekly round-trips between the two points…a fourth weekly flight will be launched July 13.This raises the question as to why would the BTA’s officials utilize WestJet’s airlift only for the winter period and not the summer season?

Have they ever heard of the supply and demand theory?

No one in his or her right mind enters into negotiations with a carrier for airlift support for the winter without making arrangements for the summer. This only serves to further illustrate their limited knowledge about the tourism industry and dealing with charter class airlines. As the matter stands airlift from Canada to Barbados for the coming summer will be sparse. Airline service will comprise mainly of Air Canada and Skyservice airlines. Air Canada Vacations will utilize Air Canada’s schedule flights for its tour operator program. Titan Tours will offer approximately 6 charter flight departures on Skyservice airlines July 01, 2009 to September 02, 2009. Unless a miracle occurs, Barbados is out in the cold on airlift from the Canadian market for summer 2009.

With all of the rhetoric from the Ministry of Tourism about high productivity expectations from Canada and no airlift available, one wonders what was the purpose behind the BTA officials’ recent visit to that market? If they had prior knowledge of the cessation of WestJet’s service before departure, was it a case of trying to impress the public due diligence was being done in promoting Barbados overseas or simply utilizing complimentary airline seats? What a waste of the taxpayers’ money. Perhaps someone could also explain the function of the recently created position of airline consultant within the BTA? Was this just another opportunity to place a political appointee in a job or find employment for a relative?

The late Tom Adams once likened Barbados tourism to a ship without a rudder in a storm. The analogy appears to be quite appropriate today when the Jamaica Tourist Board can negotiate with WestJet to schedule 4 flights weekly from Canada to Jamaica for the summer, after that carrier just completed a productive winter season to Barbados, one must assume either the BTA fell asleep on the job in ensuring adequate airlift would be available for clients’ needs or that the ministry knows very little about a technique called future planning. In either case, it appears leadership is sadly lacking in managing the destination’s tourism.


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  1. Today I was trying to get a ticket in July via Westjet to Barbados and found out that they had no flights there until November. I am now left with the fewer options and higher ticket prices than last year. Tourism from Canada will decline this summer because of this.

    First of all Caribbean countries have to understand that their airports are basically their highways to the outside world. High landing and other fees to airlines plus high taxes on airline tickets decreases their interest in the market. Barbados raised their exit tax from $12US to $30US a couple of years ago… and there are a whole number of other taxes that ensure that less people visit the island. This is the same in most islands… and they wonder why long stay tourism is suffering, and why inter-island travel is so expensive.

    Jamaica is close to the USA and Canada. It has a unique branding. It also has, due to geography, a varied mix of natural attractions. Being geographically close also allows airlines to better schedule and integrate Jamaica within their domestic schedules, without having to overnight their crews there.

    Barbados is another three hours away from Jamaica, and offers little to attract the extra costs incurred by airlines with crews staying overnight etc due to the length of the flights. Added to this Barbados has some of the highest landing fees as well as ticket taxes in the Region…. thus pricing themselves out of many markets.

    Like most Caribbean countries Barbados is at a loss, especially at this historical economic moment, dealing with complex issues. They are stuck in a backward-looking mentality that does not understand that things have changed… and would never be the same again. Their many organizations are just talk shops and jobs for the boys and girls…

    Make some basic systemic changes relating to airports and air taxes, and speeding up decision-making would attract airlift and passenger traffic Adding more staff with new titles will do little anyway in solving our ongoing problems in tourism. We need new ideas and solutions that make sense to the traveling public..


  2. What we find troubling is the glib way Chairman Taylor spoke to a expected increase in airlift without detailing as Looking Glass has the logistical impediments to the arrangements with the airlines.


  3. There are two methods that can be used to collect more money to offset the renovations of the GAIA; (1) increase taxes, which is the easy and cowarice way out, (2) lower taxes or leave them as is, and increase the volume of travellers using the facility, this cause for creative and inovative ways. Barbados has chosen the former and this method can and has caused the decrease in travellers and flights, hence instead of increasing their intake, it too has slipped down badly. Any true businessman would have chosen the latter and market the destination aggressively, with lots of incentives and use the depressed situation to their advance, milk the tourists for every cent they intend to spend but with justification. Once more, we have missed the boat or may I say the flight.

  4. Adrian Loveridge Avatar
    Adrian Loveridge

    ‘We’ or rather the policymakers seem to apply different logics to the same problem.
    Arrival numbers are DOWN so the only solution put forward is to discount and further discount. apply massive subsidies and offer the product at below cost.
    Those hotels and tourism partners trying to maintain rate integrity through sound marketing and management are cast aside as if they have nothing to offer.

    While at the same time, what do they do with the airport departure taxes and add-ons, put them UP.

    Jamaica is a very different market to Barbados in many respects and they have to do things slightly differently due to having to drive a huge arrival replacement percentage and their cost based hotel plant.

    As far as I am aware, it was only initially planned that WestJet would operate during the winter.
    While I was in their head office, I marvelled at their goals and objectives
    and everybody appeared really miserable unless each plane had a load factor of 80% or more.
    I still think the way to keep them flying through the summer is to introduce other gateways, especially Ottawa. I also tried to persuade Sean Duffy, their CEO to turn one or two of their B737 options into B737-700 which would enable a non-stop Winnipeg service.
    A million plus population with longer winters (October-May). We have done it before, WardAir.

    The other area (in my humble opinion) where we have failed dismally is by not seriously tapping the frequent flyer and loyalty market.
    American AAdvantage has over 50 million members alone.
    Take the cost of the air ticket out of the equation and all we have to do is to promote an attractive land package.
    The use of MILES also takes the economic geographics out of the problem.
    Same number of miles to fly from Portland, Seatle, Vancouver, San Francisco, Los Angeles or Chicago as New York, Miami or Toronto.

    I think I brought up the subject of using MILES at every single BTA Board meeting and the now defunct National Tourism Marketing Committee, but to absolutely no avail in North America.

    There seems to be this reluctance to try
    strategies that have not been tried before.

    And you know what happens if you do not at least try new things. Nothing new happens!


  5. This is a message to Hog Squeal alias Dark Knight, Royalrumble and the others we will not mention now.

    This is a serious topic and the bloated, partisan, bias, rhetoric which both parties come with is boring to the BU family. If you attempt to derail serious discussion we will not like it.

    Don’t lecture to us, ENGAGE!


  6. In other words boys ever so welcome wait for a call. You are banned.


  7. Who is this David Rice person,
    where is his expertise? Is he a party
    person (DLP) where did he come from?
    I just happen to see him on TV Sunday night. Explain his credentials?
    Tourist to be


  8. Have they ever heard of the supply and demand theory?

    Couldn’t agree with you more. As an annual traveler to Barbados for the last 20 years, I was extremely surprised that US Airways has cut back their flights to the island – flying to Barbados from Charlotte on Saturdays ONLY. Where did the negotiations break down here? Surely this was not a decision made by US Airways only.


  9. I don’t know anything about airlines, but I do know a good looking man when I see one, such as Minister Richard Sealey. I would come to the country just to get a glimpse of him.


  10. Anonymous I good lookin too…! But you soun’ like a man…
    AAAAAAAAAAghhhhhhhhhhhh


  11. @Samantha

    Please scroll down to see a blog about David Rice the new CEO of the BTA.

    @Simple

    The fact that BU has posted this blog which is not complimentary of government should tell you we are open to all sides of the issues. What we can’t stomach is the cut and paste stuff of hog/dark knight which insult the BU family.


  12. […] here to read the rest: Barbados Tourism Executives Bungle Negotiations With Airlines … Tags: claims-its, flights-weekly, islands, tourist […]


  13. David says, “This is a message to Hog Squeal alias Dark Knight, Royalrumble and the others we will not mention now”.

    “This is a serious topic and the bloated, partisan, bias, rhetoric which both parties come with is boring to the BU family. If you attempt to derail serious discussion we will not like it”.

    Well David you know you don’t scare me. The only thing you can do is to block my post on this blog and you have the right to do that.

    You post your DLP rhetoric on this blog and I have no problem with that. I will post my BLP views on this blog and just because on this occasion you have reasons to be ashamed of your contributions to this tourism debate does not mean that I am going to pull back from my position.

    You have just discovered after reading Looking Glass’ post that this issue is a serious one but I knew that since January 2008 when this puppet Government took office.

    I worked in the industry for years and still have a soft spot in my heart for it. That is why I want to see it succeed. But as I have said in a previous post the present Minister does not have a clue what he is doing and cannot provide the kind of leadership this industry needs at this time.

    Looking Glass is making precisely the point that I was making on this blog and further it explains why the countries in the region that are enjoying increases in tourist arrivals have been taking advantage of the consistent flow of tourist to the region.

    It is because of Jamaica’s marketing mix coupled with they heavy emphasis on airlifts that has guaranteed them their advantage over Barbados.

    You Dems may not like former Minister Noel Lynch but you have to hand it to him – he did a fantastic job in making our industry a year round industry. We now seem to slipping back into seasonal tourism.

    David I know that the eggs are all over your face now but as soon as you can see clearly again go and check the contributions we both made on this subject and then ask yourself who has taken this matter seriously.

    When BTA Chairman David Rice can say that he is exited about a plan to pay tourist $200.00 if the temperature in Barbados falls below 70 degrees Fahrenheit as a serious plan to boost tourism arrivals in Barbados then clearly we are scraping the bottom of the barrel to find commonsense and competence to lead this important industry.

    I repeat my call for the immediate dismissal of the current Minister of Tourism.


  14. @Royalrumble

    You labelling of BU is expected. In case you have not notice BU rarely moderates. Even if BU is pro-DLP you are welcome to comment by engaging and not spewing. This is not the first time BU has expressed concerns about the leadership at the BTA. Scroll down to see our questions of Chairman Taylor and CEO Rice.

    Additionally when you have posted we have had reason to challenge your positions, if that makes us pro-DLP so be it. Be warned that the BU family reserves the right to challenge any comment.

    BTW Rice is the CEO, a frualein slip perhaps?


  15. All of this high fo lutin talk about tourism , airlift , jet blue tourism spend ground capacity and project brand , where does it lead us. Some of these things should be expanding the tourism earnings. The Minister of Tourism needs to give some serious lead on the way to sustainable development of the Industry. Include the small brain man and see what we can up with. Look to see what we are doing wrong or what we are doing that is not so correct. Get a road map for the journey and travel.


  16. It is interesting to me that every conversation about tourism to Barbados centers on MARKETING. The fact of the matter is that more people still travel on ‘word of mouth’ reccomendations, and we have a lot of basic stuff to fix in our product if we are to come close to reaching our potential. Basic, basic stuff. Get the drug pushers off the beaches. Have taxis at the airport at all times – a recent after midnight arrival I came in on and guess what – 1 taxi available for a plane load of AA pasengers. The dispatcher told me ‘late nights when the fellows get a drop, they does keep straight home’. He made calls and 3/4 hour later, after all th delays some cabs started to arrive. Unacceptable. Garbage all over the place – zero enforcement. Hotels face a myraid of bureaucratic red tape to do anything – can we be serious, tax clearance required every quarter for duty free import of the ‘list’. 60% duty on wood furniture. When you are trying to compete on the world stage you cannot with handicaps like that. We need a pristine, low crime, reasonable (not high) cost environment. Unacceptable, serious noise pollution in several areas. With product improvements the marketers would stand a much greater chance of success.


  17. U can’t even get baggage carts in the damn airport! If you come in on a morning flight with luggage God help you because there won’t be any redcaps to.

    Likewise for taxi drivers, good luck getting one off peak. I hear the stores were complaining about having to be open in the morning when there were passengers in the terminal, at least you can get a cup of coffee now. (I wonder how long THAT will last)


  18. Dear Anonymous you wrote “I hear the stores were complaining about having to be open in the morning when there were passengers in the terminal”

    You mean to tell me that the stores would rather open when there are NO passengers in the termnal?


  19. Royalrumble
    Your party should be aiming at making friends by being attractive particularly now that you have new leadership in place. Instead your arrogant approach and that of your commentator on public radio turns me off as a potential supporter. It’s hideous man. Frankly if the DLP messes up I would rather not vote next time around than to reinstall a group of arrogant egomaniacs..! Seriously.


  20. We have been made to understand that the government sought a summer service with West Jet but was unsuccessful because of unavailable equipment. The Jet Blue service from New York is expected to offer price competition to AA.

    It would too much to expect an official response to the charge by Looking Glass of such incompetence?


  21. Gear Box, The minister is a handsome devil, but he young, and I old, so I have everything against me, so of course I might as well sound like a man.


  22. Dear Mr. Gearbox, Are you by any chance looking for a Hijra? I am just wondering as there are some Hijras in my Guyana that would love to visit the beautiful country of the handsome tourism minister.

    I know our two countries are at loggerheads with this immigration thing, but we Guyanese can certainly spice up things over there by sending over some of our Hirjras, whom I might add are trained specifically in the care and comfort of men, and of course as you know the best way to any man’s heart is food, so our hijras would certainly cook up a storm in Barbadosland with some of our Guyanese specialities, such as dhal puri and sour, jaleppi, dhal, alloo roti, channa masala, cook up, metamghee and black pudding. Anyway, I am just wondering.


  23. BAFBFP says:

    “It’s hideous man. Frankly if the DLP messes up I would rather not vote next time around than to reinstall a group of arrogant egomaniacs..! Seriously”.

    Not if the Dems messes up, you mean WHEN the Dems finish messing up – because they have started.

    Come on lets cut the bull. There are people in this country, over 3,500 of them that were working and paying their way prior to a DLP Government of January 2008. Those people are now unemployed and sinking further into poverty by the day. That hurts and disturbs me and if my militant defense of them on this blog makes me arrogant then arrogant am I.

    How can anyone with a heart looking around Barbados today go to sleep feeling good at the level of suffering people are injuring? People are crying out from every corner while Ministers of Government raise big bellies and drive Jaguars.

    I come on this blog and raise my concerns and soak up some nasty criticisms but I press on because I truly believe in what I say. If for that you would never vote for a BLP then that is fine because I would never vote DLP. So our positions are clear and well established.

    What you must know though is that you will never, ever, ever be able to silence me on this blog. You must also know that when I speak on this blog I am representing approximately 80,000.00 Barbadians who did not support the DLP. I am their voice.

    Your comments are pregnant with shame and disgrace for the total let down that this DLP as become. The truth is that a lot of DLP supporters expected more from this Government but have become disillusioned and disappointed at what as been delivered so far.

    What is now worst is the fact that Thompson has now admitted that he is incapable of managing the economy and would look some help from Mottley, Arthur and the BLP. This has saddened most of you.

    Against that background I see your comments about me as nothing more than a shameful cry.


  24. BTA gone mad. Just when you thought that you had heard the worse from the new Chairman of the BTA Mr. David Price out came the comment in his press statement in today’s newspaper that they are lobbying for the removal of the tax imposed on travelers coming out of Britain.

    Can you believe this madness that a man would support the imposition of a tax on regional travelers to raise money for the regional tourism stakeholders to financed tourism projects but would lobby against another country doing the same?

    How do you explain this thought process? In my view it tells the sad story about the new breed of Barbadian thinkers – the type that would in one breath advocate pelting every Guyanese out of Barbados and in the next breath accosting other countries for not allowing Barbadians to enter their country.

    They are those who don’t like my strong defence on this blog but I must say the BTA is in crisis – a crisis of competence and ability.

  25. Wishing In Vain Avatar
    Wishing In Vain

    Royal Idiot what would you know about the expectations of any DLP supporter???

    One must excuse you for you are unable to understand what you read.

    I noticed David had requested sensible contributions and you broke the trend by adding to this debate, until you there was sense.

    I agree with David that the West Jet service should run year round but it achieved one goal in that it created the opportunity to bring vast numbers at greatly reduced airfares and as someone pointed out they were 70’s and 80’s tourist who found it cheap to get back to Barbados during last Winter, they returned not because the Hotel Rates were cheap but the perception was that they could get here much cheaper than before and they returned enmasse to these shores.

    West Jet has been of great service to Barbados during the Winter and I sincerely hope that their position changes and that they will eventually have the additional equipment to service this route during the Summer months, so far we ought to be very thankful that they stepped forward and helped boost our Canadian arrival figures.

  26. Knight Templar Avatar
    Knight Templar

    A Fast Free Fall – From Prosperity to Crisis

    There can be no denying that under Errol Barrow, the DLP was a political institution that helped lift hundreds of thousands of Barbadians into the middle class.

    Back then, the DLP continued the transforming of this country that started by Grantley Adams, utilizing Barbadian talent and innovation and its access to grant funds and concessionary loans.

    Today, not knowing what it is doing (even though being the government) the DLP’s slide continues with Errol Barrow’s Party travelling below the earth at record speed.

    The DLP’s reality is therefore: “a Fast Free Fall – From Prosperity to Crisis.”

    This is something that would have been unfathomable twenty-two years ago, much less three decades ago, when it was a dominant force in local and regional politics.

    Today, the DLP practices gimmicks, such as giving tourist from Europe and North America – money back, if the temperature drops below a certain level, even though moving aggressively to deport Caribbean people from Barbados.

    But while the DLP moves aggressively to deport Caribbean people from Barbados, right here in this country – Chinese are threatening to bulldoze the homes of Barbadians who have been living on the land for over a half of a century.

    Talk about counterfeit DLP patriotism!

    It is now not a question of if the DLP is doing a poor job but whether the DLP is capable of governing at all – at this time of what is being described as the worst economic crisis in 80 years.

    Ironically, the man who is purporting to be acting in the name of Barbadians and who is pushing such an “inhumane policy” to put immigrants out of this country – is none other than David Thompson, who was born in England.

    Rarely has a political institution fallen so far and as fast as the Democratic Labour Party.

    And while its slide below the earth has intensified in recent months, the arrival of this ugly moment is still a staggering blow, particularly for anyone who love and respect our National Hero – The Rt. Excellent Errol Barrow.


  27. I just received an email from Expedia titled “Rediscovering Mexico” . Under a subtitle “Mexico is Back” there were various vacation offerings for travel from Toronto, Montreal, Calgary and Vancouver ranging from $499.00 to $699.00 (CAD) (including flight and hotel) for a seven day stay in Mexico at various locations.

    This email has been sent to millions of households in Canada and the Canadian Gov’t has lifted its travel advisory to Mexico; this is what the BTA and Barbados is up against.


  28. In the great words of Little Jack from the Incredibles. We’re deeaadd!! We’re deeaadd!!.

    With recent issues like the onion situation and this the air lift issue, I am wondering if this government is really serious about having this island thrive.

    Are we really serious? These seem to be such little things yet the Ministers seem incapable of handling them and it is apparent to be literally caught unawares and have been blind sided.

    It really is mind boggling.


  29. @Royal Rumble
    This one is for you.
    What is the position with the BTA Tourism promotion in Canada. Any improvement coming out of that destination?
    What going on with Air Canada and Jet Blue and how is it affecting Barbados?
    If you got answers please share.


  30. Simple, let me first apologize for not answering you earlier. The truth is that I was not aware that the comment was here. I rarely go back to old post and comments. Nevertheless I will respond.

    I am not sure why Canada was single out for comment but I would want to say from the outset that in tourism the benefits derive in one year must be attributed to the work done the previous year. Hence the growth achieved in the Canadian market in 2008 must fall to the credit of the last BLP Government under the former Tourism Minister Lynch.

    A proper gauge as to how this DLP policy is working in the Canadian market will be determined at the end of 2009.

    I think the article below will answer the questions you asked me but bear in mind my comments above.

    CANADA SHOWED STRONGEST GROWTH TO CARIBBEAN IN 2008

    March 25, 2009

    NEW YORK, March 25, 2009 – Despite the current economic challenges facing the travel and tourism industry, the Caribbean Tourism Organization’s statistics show that interest remains high in the Caribbean, particularly within North America where the core of the region’s tourist arrivals originated. Tourist arrivals to the Caribbean steadily increased in 2008 from the previous year. With a total of nearly 2.5 million Canadian visitors, the Canadian tourism market accounted for an outstanding 14 percent growth overall.

    “Canadians have been long-time supporters of the Caribbean and have nearly doubled their tourism numbers to the region since 2005,” said Hugh Riley, interim secretary general of the CTO and co-chief executive officer for the Caribbean Tourism Development Company (CTDC). “The latest statistics underscore the importance of Canada as one of the Caribbean region’s top tourism markets.”

    Canada is showing strong support of the Caribbean region from tour operators as well as additional investments from air carriers. Airlift from new gateway cities, particularly from the West have been added including WestJet’s new direct service to Nassau from Calgary and Transat’s new direct service to Jamaica. Barbados, Jamaica, Dominican Republic and St. Lucia all gained new airlift this past winter season, and both Air Canada and Sunwing commenced additional flights to new destinations throughout the Caribbean region.

    The Caribbean, in turn, is continuing to invest in new products throughout 2009, with hotel and resort developments and openings across the region.

    Note that CTO’s statistical information is constantly being revised. For the most recent data on tourist arrival statistics, visit: http://www.onecaribbean.org/statistics/tourismstats/.

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