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In recent days Prime Minister David Thompson has resorted to using suasion to encourage retailers in Barbados to reduce prices to consumers. His plea has come in the aftermath of two reductions in fuel prices by government last week. Barbadians it seem have become accustomed to living in a high cost country. We have been told by some experts that it is a consequence of the high standard of living we enjoy relative to our neighbours, near and far.

The laid back nature of our consumer organizations, the monopolistic inclinations of the wholesale and retail sectors, the longstanding practice of under-invoicing goods sourced in the USA, the ineffectiveness of the Fair Trading Commission (FTC) which we were told would be the watchdog for Barbadian consumers, and last but not least the passivity of Barbadians and their aversion to retaliate to the juck out your eye policy of retailers in Barbados.

Yesterday’s Nation headline NOT SO, PM! may have crystallized the challenge Prime Minister Thompson and Barbadians will face as we attempt to battle retailers to achieve lower prices. Managing Director of SuperCentre David Neilands is quoted in the newspaper as saying ” Our supermarket was not putting up our prices as a consequence of oil increases; our prices have gone up as a consequence of the price of goods coming to us. In the case of the local industries . . . if the prices drop, then our prices will drop accordingly.” Mr. Neilands has been taking some flack because of the position he has taken but isn’t his statement correct? If the SuperCentre suppliers do not reduce their prices how can the Prime Minister reasonable expect SuperCentre to reduce prices? As Mr. Neilands has correctly pointed out they are running a business for profit and not a charity!

What has been made clear from the article is that SuperCentre has a price and supply model which has brought it success for more than a decade, so why should they change it?

As this juncture a project manager like Ian Walcott is forced to ask what will be the game changer? After all the ‘ole talk’ the PEOPLE are still suffering high prices at the cash register. It is an easy argument to say that Barbadians should shop with their feet but we have suggested earlier that that our market shows monopolistic and cartel like behaviour. The Barbadian customer is being screwed at every turn; something needs to give and very soon.

The new government has threatened to increase competition to the market by allowing new competitors to enter our market. So far the local retailers have seen this as an empty threat. However if we are to judge from what has happened before new competition will only temporarily reduce prices until the there is a comfort level. Our current crop of mega retailers and wholesalers seem comfortable accessing the tried and trusted supplier network, Mr. Neilands confirmed it. If this is the case how can Barbadians expect to see price changes? We have heard for many years now and Minister Chris Sinckler confirmed it last week, Central and South America is a ripe market for sourcing relatively cheap food. Despite this known position we appear to lack the will to make the game changer move.

It is our understanding that the major challenge to import from the South American market is the non-English which will appear on the labels and packaging. National and international standards require that as consumers we must be able to read details about what we are buying. We appreciate this hurdle but question if it is insurmountable. Our only fear is if a solution is found Barbadians would not have gotten so attached to brand names that we wouldn’t witness a consumer rebellion if no-name products were to appear on the shelves of local retailers. In all serious we need to have an urgent public private sector approach to sourcing cheap food. The business of feeding PEOPLE in the most economic way must be given high priority. This is also a good opportunity to attack the inflation number given the fact that we are a significant importer of goods and services.

By the way, weren’t Barbadians told that a benefit of the by Neel & Massy gobbling up Barbados Shipping & Trading would have been the opportunity to approach suppliers to benefit from larger trade discounts as a group?

The honeymoon period for the government is quickly expiring and yet we are mindful of the global turbulent economic times. The time for bold strategies to tackle the issue of providing reasonably priced food to our PEOPLE has come. If we wait on the SuperCentres of this world who are assured of profits in the current scheme, it will always be business as usual.


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82 responses to “Consumers In Barbados Being Screwed By The Establishment”


  1. Well as a consumer advocate myself, all the above is not easy. A network of people to check prices? Well I want you to try. I guarantte that will will get some today and some tomorrow; if you know what I mean?

    I agree that this information could be out there tomorrow but who is going to do the work? However, everybody will benefit from that exercise though.

    I think we learned a good lesson from the rate hearings. Not a fella and not a cent neither. Umtil everybody get up and pull their weight in some small way, this is not going to get done.

    So I would therefore make another suggestion, mail us your monthly supermarket bills: BCW, #10 Garrison, St. Michael.


  2. Bottom line,our caucasian brothers must always have the upper hand in Bim,while the underlings continue along their consumeristic ways,wake up and smell the Sh#t people it’s been shovelled to us for years.


  3. @ROK

    Don’t dispair take inspiration from the Thomas Edison Story. Can we recommend we start with baby steps. We pick 4-5 supermarkets and agree to monitor a select basket of goods which should start small and grow.

    We could do it in the form of a first publish and update as new information is submitted from our visitors. We would verify and to bring bona fides to it contact those supermarkets selected to visit the website and point out inaccuracies, it would be in their interest. Let’s make a start and remember baby steps!


  4. Now that Barbados is experiencing another serious and crippling recession, it is high time that the broad masses and middle classes of people of Barbados REALLY GET UP AND RAISE HELL against both DLP and BLP in this country, until there is elected in this country a PDC Government or some other serious party led government in this country.

    As a matter of fact, this recession that the country is currently experiencing will further break the backs of the broadest and poorest of the masses of consumers of this country, and push them further into poverty, or closer to the poverty line, in this country. But, all is NOT lost as recessions can help bring about a greater counter balancing effective citizenship in Barbados.

    Nevertheless, what we in Barbados will see – on the basis of Barbados’ going through recessionary times – is another generation of strugglers, stragglers, and underachievers emerge in this country, and in a context whereby both these irrelevant and archaic DLP and BLP political organizations would have played deliberate sinister roles in the bringing about of this recession, and in the emergence of another generation of poor and underpriviliged people.

    But, again the fact of the matter is that each and every consumer in Barbados is as strong and effective a citizen/person as he or she can be in the country. Therefore, the nature of this citizen-consumer paradox is such that a weakling rabid consumer will most likely be an ineffectual and docile citizen, whereas a very strongly conscious consumer will most likely be a robust and effective citizen in Barbados.

    But, by way of the fact that the DLP and BLP have essentially wickedly decided to be the same, ideologically/philosophically, and have long dangerously promoted Economics and Western Finance – it has been seen situations whereby whole generations of Barbadian people continue to lose a real sense of citizenship and knowledge of political rights around which many consumer issues are fashioned.

    Moreover, such a combustible mixture of people and ideologies and practices do also help lead to boom and bust/expansionary and contractionary cycles, which themselves help bring about – contrary to the intentions sometimes of the relevant DLP and BLP people, on one hand, greater and more strong and effective citizenship during bust periods, and on the other hand, greater and weaker and less effective citizens during expansionary periods. So, at this stage, we expect many more people of Barbados to become more conscious of their own declining material and financial affairs, and be prepared to do things rightly more political – like making sure that the DLP and BLP are weakened in this country – to help make themselves better off, ultimately!!

    Finally, we in PDC must state that the broad masses and middle classes MUST CEASE AS MUCH AS POSSIBLE following Western tradition – and unlike our dear fairly forgetful Prime Minister – STOP, STOP ARTLESSLY UNWISELY PUTTING ECONOMICS BEFORE POLITICS IN BARBADOS AND THUS CONSUMER ISSUES BEFORE POLITICAL RIGHTS, WHEN THE REVERSE MUST BE ESTABLISHED FIRST IN ORDER TO MAKE GREAT SENSE IN THE CONTEXT OF A BARBADOS BEING A PERIPHERAL CAPITALIST SOCIETY.

    PDC


  5. ROK,
    that is so brilliant. Why not use the Consumer body mentioned above..

  6. Carson C. Cadogan Avatar
    Carson C. Cadogan

    Black consumers in Barbados are treated badly.

    Sky high prices.
    Surly and aggresive staff.
    Poor or non exsistent return policies.
    Awful service.
    Items with stickers over the expiry dates which have long pass.
    Items on the shelf have one price, when you arrive at the cashier they are rung in at a higher price.
    The prefered flavour of particular items are usually sold to customers at higher prices.
    Poor packaging of materials. For example meat and fruits of poor quality are hidden under better quality items and you only notice when you reach home and unpack. They are not to lose on anything.

    The Black consumer must always lose. I want to hear David Neilands on these issues.


  7. BCW, #10 Garrison, St. Michael

    That is the consumer body…


  8. Barbados is really a mess. Could it that the so called consumer advocates are looking for a payday more so than anything else? Good call BU on taking baby steps first, but be aware that this will not lead to payment to anyone anytime soon, so expect reluctance on the part of some. Consumer watch organization in my neck of the woods are always telling the public about their successes, in fighting some fleecing or the other, and they do this to market themselves and to justify asking for DONATIONS. WUK first then make the case for payment. I still think that Barbadians can do this themselves, and forget about these consumer watch people and organizations.


  9. Barbadians have to be selective in their shopping habits. SIMPLE AS THAT. Take care of the needs and not the wants. Don’t try to impress your neighbour that you can spend more money in the supermarket that they can. Lastly, cut out the foolish talk that ” yuh can’t eat de money.”

  10. Interested to Know Avatar
    Interested to Know

    Just a quick note.

    SuperCentre have always been known to have higher prices than the other supermarkets.

    So now what is the big fuss.

    What I would like to say though is that SuperCentre always have the items you are looking for so when I shop I go to Popular, Jordans and SuperCentre Sunset Crest.


  11. good point ITK. I never shopped in such opulent settings as I always believed that somebody has to pay for it, and um is usually the o suspecting consumer. In my neck of the woods we have the Stop and Shops and Shaws markets that are upscaled and filled with the latest in products and retial technology. My preference is for the discount supermarkets that cater primarily to the Hispanic population. I do for two reason. Price and selection. There isn’t anything that is concidered West Indian that i cannot get from these places.


  12. So why don’t we all band together and buy a container load of food from Miami or Venezuela, and divvy it up? It’s easy to do. We could send a real big signal to the fat retailers that way.


  13. Mekitright // October 23, 2008 at 3:32 pm

    So why don’t we all band together and buy a container load of food from Miami or Venezuela, and divvy it up? It’s easy to do. We could send a real big signal to the fat retailers that way.
    ===========================

    Here in lies the problem. I think it was Scout that mentioned the unwillingness of a friend or neighbour to pool together to make a purchase. On average about 50,000 barrels are shipped to Barbados annually, any idea how manny containers that is ? But greed isn’t only visible amongst the merchant class, it is evident at the rumshop, the village shop etc.


  14. @Adrian Hinds

    “But greed isn’t only visible amongst the merchant class, it is evident at the rumshop, the village shop etc.”

    Maybe it’s just human nature?


  15. I dont know some Bajans just damn stupid. My cousin, who does not work, depends on her livelihood from her son and daughter, who are not professionals by any stretch of the imagination.

    This same cousin laughed at me for shopping at Cherish last year. She does not shop there, lines too long.

    The paper/fruit lady saw me with juice and asked how much I paid. I told her and she told me to get it at Cherish next time. I did not know the store but she gave good directions and the prices on everything was better than the supermarkets. I shopped there for all my dry goods, juices, milk. What I could not find I got from Popular Discount somewhere behing the Central Bank.

    So, the poor folks may not want to be seen in a discount store.

    Another cousin called last week and said rice gone up, olive oil gone up, and she catching she ass. (she has lupus and had to quit work in February, NIS not much.) She asked if she and her daughter sends me money, if I could pack a barrel and send down. I told her I had already bought her some groceries and may send them later. She said if I bought them then the least she can do is send the money to post them. She sent a money order, express post, and the shipper picking up two boxes totalling 16 cubic feet tomorrow. Now who out of the two will I help? Both poor.


  16. It is not news to those who know… but the public never gets it right. The public (like religions) operate on BELIEFS and not on facts.

    Just a few days ago the big-shot from C & W said they were closing their Barbados operation because it costs 100% MORE to operate here, than in other Caribbean destinations.

    When PH Thompson first ‘got in’ he had a lot of talk about breaking up the food chain ‘monopoly.’ I dont know if he knws what a monopoly is because NO ONE has a monopoly on food imports here. ANYBODY can go to Miami, to a Distributor, and buy containers of foodstuff. ANYBODY.

    The small supermarkets do not want to do that. Why? Because they can phone down the road and buy a case of corned beef and case of macaroni as needed.

    If they imported, they would first have to look for warehouse space, then deal with thievery, with spoilage, they’d have a major capital outlay, etc.

    THERE IS A REASON why prices are high in Barbados and I’m saying it’s not because of ‘price gouging’ as ANYBODY who looks into the matter finds out.

    I, through the years, have heard time and again of wannabe entrepreneurs who sit on the fence and say “I going open a s0-and-so business and offer the public better prices.” And they go ahead. Then guess what…. they find out what they THOUGHT it was… is not, in fact, what it IS. And they end up dropping out and in many cases… losing their money.

    Wise up you kindergarden scholars.


  17. Interested to Know

    You lef out Carlton


  18. @BAFBFP…

    Rest assured, Carlton is in my dataset.

    Six Roads…

    And where else? (This is a rhetorical question…)


  19. I stop buying veggies from the supermarket.I buy them now from the farmers mart in Cheapside and I get twice as much for half the price. I see some big boys down there shopping too.


  20. @The scout: “I buy them now from the farmers mart in Cheapside.”

    Isn’t Cheapside where all those damn illegal aliens sell there wares? Do try to keep your message straight…

    (This is meant to be in good humour — I personally go out of my way for good Martian human sushi…)

  21. Carson C. Cadogan Avatar
    Carson C. Cadogan

    I would like to ask the Prime Minister if at all possible to either reduce or remove all duties and taxes on Barrels coming into the island for the month of December 2008.

    I do realise that it will have financial implications for the Government, but this would be a way for the Government to help Black consumers in a stranglehold from the Private Sector here in Barbados.

  22. Homer the Martian Avatar
    Homer the Martian

    Mmmm… Sushi…


  23. Carson C. Cadogan

    To my knowledge there is no duty on barrels only taxes. My mother sends two barrels each Christmas and total cost at the port is $40. She pays more to the broker $45.

  24. Politically Incorrect Avatar
    Politically Incorrect

    Here we go again.

    It never fails. According to many of you, “white” people must be the most wicked, thieving, murderous people that ever crossed the face of this earth.

    I am 80% caucasian. Look like I’m “white” and had to put up with the prejudice against the color of my skin just as if I were one, but I definitely have African extraction from my mother’s side.

    If I shopped in Supercentre 5 times in the entire time I lived there that would be alot…. I couldn’t afford it…… but allow me to say that 95% of the clientele I saw there was of African or African mixed extraction.

    LISTEN: IF YOU ALL DON’T WANT TO SHOP THERE …..DON’T. END OF STORY.

    My father, a European who moved to Barbados in 1939, where he married a Bajan, and who lived the remaining 40 years of his life in Bim, told me many years ago that there would come a day when the blacks would do exactly what is being done now. He cautioned me to look elsewhere to settle.

    I loved Barbados more than life itself and because of that love could never stay away for any length of time. I moved between Barbados and Canada at least three times in my life until this year, when the last straw hit the camels back. Due to situations induced by racial hatred which caused my very livelihood to be threatened, I made the decision to leave and that I would NEVER return to live.

    When I first left my heart was broken.

    As that plane took off I cried like if I had lost my entire reason for living. People looked around at me like if I was crazy. But time is a great healer and I will tell you I thank God for the ability to read these blogs, thousands of miles away. What I frequently read about “whites” is a constant reminder of why I can and never will return to live in the country of my birth.

    SAD.


  25. Chris Halsall

    Oh shoot Chris you don’ know that there got a supermarket called Six Roads just off the Spring Garden Hway?


  26. Scout, Negroman and the rest you all see how you all got Politically Incorrect sad and crying with the race talk. Dont be sad PI think about the four hundred years blacks were not even considered human. That should even things out.


  27. Politically Incorrect
    Just came from a fantastic speech by a Dr. Persaud. Man he look like a Guyanese and he sound very English. But the man was as smooth as they come. What a treat. A past scholar from HC, he was proud to be back home.

    Nobody here really hates White people; we just like takin’ the mickey out of ’em. And truthfully, many of them (particularly the twilighters) ask for it. Man come home fa kadoment sake…


  28. Persaud is a financial consultant. Meaning, he is part entertainer, part motivational speaker, and partly fake. He is all of what you hear from him and what you see of him. Financial consultants have little to offer that you cannot do yourself. If you were impress with his speaking then you are sold, give him your money to manage. Um aint only Lawyers that thiefing their clients money.


  29. At my work place we pool together and buy groceries at wholesale prices; I for sure dont have a choice I cant even say nowadays that I am living from pay day to pay day!

    I just surviving! I cannot pretend that I have a lot of money like others I have faced reality for a while now united we stand divided we fall!


  30. Here is the rote response from the Barbados Chamber of Commerce as appears in the Nation newspaper this morning. What is clear is that they have no intension to source new suppliers even if they have to go the non traditional way. As BU predicted the BCCI will ignore PM Thompson in the same way they did former PM Sandiford. The NGO’s and other non mainstream entities will have to set the tone for things to come i.e.credit unions, churches etc. Let us do it!

    FOOD HINT
    Published on: 10/25/08. by Carol-Ann Tudor
    THE PRICES of goods from the “usual suppliers” have not been coming down. And consumers should not expect to see prices coming down just because local gas and diesel prices have themselves been dropping. This is so in spite of falling fuel prices in the overseas markets, members of the Barbados Chamber of Commerce and Industry (BCCI) have reported. Chamber president Glenda Medford, in responding yesterday to Prime Minister David Thompson’s call to immediately cut the cost of certain food items after two successive weeks of fuel reductions, said many members were actively lobbying their suppliers to reduce prices, while other members were seeking to source goods from new suppliers. FULL Article


  31. Adrian Hinds // October 26, 2008 at 7:20 am

    ha ha ha ha ha uh funny thing happened to me yesterday. After searching three near-by Holloween specialty stores for a constume for my son and giving up in fustration, un willing to pay USD 30 dollars for a flimsy made plastic and stocking material contraption, we headed to Walmart. Walmart is the store that Liberals like Barack likes to beat up on and that Americans love. My fustration was lifted when we found the same costumes for USD 14.00, so while leaving with fustration lifted, and happy that my son is contented and i still saved, my wife suddenly remark, A, yuh know they will be building a SUPERCENTER up here. I turned said WHAT! My wife then said a WALMART SUPERCENTER, I immediately laughed and apologized, then related to her that after reading the BU BLOG about the price gouging in Barbados SuperCenters i had a monmentary lasp of presense and location. ha ha ha ha ha ha ha ha ha

    A WALMART SUPERCENTER, is Walmart discount store plus a full-service supermarket.


  32. Flour and wheat based products going down, canned meats and fish going up.
    Poor people just can’t win with these merchants. They give you with one and take it back with the next.
    This talk, from them, about finding cheaper suppliers is just a gimmick.
    Bajans it is time to start boycotting these places and their brand name products. Let us shop at the other places that sell similiar products to the brand name ones, the surroundings might be less pleasant but we have to start support the smaller supermarkets and distributors. This is the only way to limit the growth of this cartel.
    Since money talks, let our money talk do the talking from now on.
    Do not give it to them.

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