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Submitted by William Skinner

Prominent supermarket owner, Mr. Andrew Bynoe, has said that employees in that sector, must be multi-tasked, as we navigate, the challenges emerging from COVID. He contends that cashiers must be prepared to render services that will necessitate, them moving from their stations at the cash register.

Mr. Bynoe is, suggesting that Barbadian workers, in the retail sector, perform like their counterparts, in other markets, whose job description includes cleaning the stores- including lavatories, taking the customers’ groceries to their cars, returning the carts to the store from the carpark and other more physical duties.

He is therefore promoting a change, in our working culture, which could lead to reduced staff, and more profits for the owners, but no improvement to the workers, who would work harder without the guarantee of improved benefits. A worker could be at the register one day and then be a janitor the next.

Workers unions should be quick, to point out to those who control this sector, that they should not expect, such changes to terms of employment, without long denied improvements for their members.

Mr. Bynoe should know that multi-tasking cannot be considered in isolation from multi-benefits. These workers need: safer workplaces; continuous training skills to have upward mobility; health insurance; assistance with improving their education and profit sharing in the business along with job security.

Under the guise of COVID, employers may seek to further exploit workers, who historically, have been treated as insignificant to national progress. Retail sector workers will be a prime target.

Workers unions in this sector, should remind Mr. Bynoe and others, that asking workers to multi-task without offering multi- benefits, is not an attractive proposition.

Unions beware. Workers unite.

Listen to Andrew Bynoe’s call from 3min 49 sec of the VOB audio file.

https://starcomnetwork.net/blog/podcast/730-edition-275/


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186 responses to “Call for Supermarket Workers to Multitask”


  1. There is another interpretation: the market which businesses have to compete change over time and in order to adapt job design must change. It may not mean more profit just the capacity to compete and in the process maintain employment for workers. Two sides of the issue.

  2. Critical Analyzer Avatar
    Critical Analyzer

    Does the Employment Rights Act not state words to the effect that every employee must have an accurate job description.

    Once he updates his employee’s job descriptions to include the additional duties and adjusts pay appropriately, everyone will be happy.


  3. @CA

    For existing, what about new hires?


  4. I did not read or hear what bynoe said but I think it’s a far reach thinking a cashiers would be expected to clean a bathroom
    No worker / union will stand for that
    Bynoe not an idiot


  5. Mr. Bynoe like he does not want my money any more.


  6. @John2

    The question on the table is- what if labour supply creates the opportunity.

  7. Critical Analyzer Avatar
    Critical Analyzer

    @David

    It should be made clear to new hires what the true employment terms are as is customary and they accept or reject as is the norm.

    It can’t be a situation where a cashier job is advertised and major duties such as cleaning the bathroom on a regular basis is not explained during the interview process.


  8. The other point is to what extent are unions all powerful in the current system.


  9. @CA

    Terms of employment should always be disclosed before hire.

  10. Critical Analyzer Avatar
    Critical Analyzer

    @John2 February 4, 2022 7:48 AM

    That typically happens in minimarts and small shops with only one or two staff where mutliple roles is a given but not in a huge supermarket.

  11. Critical Analyzer Avatar
    Critical Analyzer

    @David February 4, 2022 7:56 AM

    Correct, however Bynoe’s remarks might be interpreted as an attempt to add major duties without renegotiating with the employee and updating their job descriptions.

    Skirting the renegotiation aspect is a no no.


  12. Our government should lower wages, weaken unions and strengthen employers’ rights.

    We finally need social justice for impoverished businessmen after more than half a century of oppression by the Barbadian welfare state.

    Errol Barrow would have wanted that too, if he had foreseen the economic problems of the present.


  13. We on the same page on this one


  14. @CA

    To use the cliché, there will always be tension between ‘labour and capital’, nothing new here. The checks like ERT, labour units etc are suppose to kick in to protect parties concerned.


  15. Cashiers cleaning toilets ?


  16. It comes back to the business philosophy we want to pursue in Barbados. With a capitalist mindset like the USA where pensioners are ‘exploited’ by big businesses e.g Walmarts of this world. Then we have the sweat shops in Asia which big businesses in the so-called developed world exploit. What is the model we want to pursue in Barbados after stripping away the hypocrisy?


  17. ” Mr. Bynoe is, suggesting that Barbadian workers, in the retail sector, perform like their counterparts, in other markets, whose job description includes cleaning the stores- including lavatories, taking the customers’ groceries to their cars, returning the carts to the store from the carpark and other more physical duties.”

    Which other markets ?


  18. William what is the source of your information that we can analyze the primary source?


  19. “Unions beware. Workers unite.”

    Well & Truly Shafted
    Workers do not have rights
    Everyone everywhere are using fixed term Contracts
    which are renewed or not

  20. William Skinner Avatar

    @ David
    I have not seen it in the press but I heard it being carried on VOB maybe Wednesday.
    I know a Barbadian, who resides in the US, who explained to me donkey years ago that managers in retail outlets are treated just like cashiers , in terms of what they are expected to do.
    For example: Many employers utilize part time staff and that means no benefits; they employ young adults (students) and to avoid paying for health insurance .
    He was the manager of a business with a large chain of retail outlets. He and the other manager(assistant) ,rotated cleaning the bath rooms because the state in which they operated , had a law that part time employees could not deal
    With chemicals.
    Over a drink he said to me: “man, Skinner , if I was back home, as a manager, all I had to do was walk about the store with a bunch of keys. I would never have to unload a truck or anything so.”
    When. I say to people that our Labour laws are far superior than those in the USA, I am very serious.
    We have to make sure that employers do not copy how retail workers are often and generally treated in Amurca’
    About two years ago, I read in the papers, that Cheffette, had already adopted some the practice by deeming over 80% of its staff as temporary/part time , in some case with the Tribunal.
    Be careful.


  21. Some Supermarkets in Barbados have deli / hot food counters.

    I have bought ” lunch ” at Emerald city, Massey warrens and Sunset Crest .

  22. William Skinner Avatar

    @ John 2
    That’s precisely why I wrote the piece. An employer can tell you anything in an interview or he can write an attractive job description but that really means nothing if it is not strictly enforced..
    Scenario:
    You are a young person with two children; you have been employed as a cashier. You turn up for work one morning and you are told that you need to help off load a truck. What are you going to do? Walk off the job and let your children
    We have to be vigilant don’t assume that we have only model employers. I can name a few , and have had professional
    dealings with them and they treat their employees wonderfully.

  23. William Skinner Avatar

    should read : and let your children starve.


  24. It is the practice with those entry level jobs, not just in the supermarket business where turnover is high. This makes it difficult for unions to organize. This is where effective laws and policing by oversight agencies must come into play. We witnessed the increase in minimum pay for security workers and employers found a workaround.


  25. @ David

    Asking employees to ‘multi-task’ isn’t anything new.

    Remember in 1982, during the summer vacation, I worked as a ‘Sales Clerk’ in a store owned by a popular local garment manufacturer. Of the two toilets therein, the ‘Sales Clerk/Cashier’ chose one for her personal use. No problem.

    She said I had to clean both toilets and the store as well. Told her during my interview for the job, the topic of cleaning toilets or the store was never discussed. So, I refused.

    After a few days of ‘dropping her snide remarks’ and I did not ‘budge,’ she decided to complain to the owner, who came to the store, according to the older folk, with ‘his guns blazing, cussing and carrying on.’

    I ignored him. And, when he finally calmed down,’ told him the job description indicated I’m a ‘Sales Clerk,’ not ‘Sales Clerk/Janitor.’ He and the lady decided to re-employ a guy who was previously fired, to clean.
    The guy asked me what I was told about the job, because when he worked there, he used to clean the store and toilets, to which I responded, ‘that’s you, not me.’

    What I’ve realized over the years is that job descriptions are written outlining the duties of the substantive post, in addition to, ‘and other duties management may require from time to time.’
    So, with such a job description, management can argue a cashier may be asked to perform duties other than those related to his/her substantive post.

    I don’t know if it’s still a policy, but, in order for a ‘workers’ union’ to be recognized as the representative for employees of any business establishment, a specific percentage of those employees, for example, 60%, must be union members.

    If the required percentage is attained, unfortunately, those employees who refused to join the union, will also benefit from any improvements in working conditions or pay increases the members fought to achieve.


  26. @Artax

    It has been happening for years, in the age of social media and a more liberated environment it is being increasingly exposed. The challenge is that capital has the upper hand in the prevailing environment. A zero sum game always.


  27. It comes back to the business philosophy we want to pursue in Barbados. With a capitalist mindset like the USA where pensioners are ‘exploited’ by big businesses e.g Walmarts of this world

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    THIS MUST BE COMING FROM SOMEONE LIVING ON THE 2X3 ISLAND EXISTING IN A WARP WORLD.

    IF WALMART PAYS US PENSIONERS ON AVERAGE US$15 PER HOUR OR BD$30 PER HOUR AND THEY WORK 40 HOURS A WEEK THAT IS US$600 PER WEEK OR BD$1200 PER WEEK.

    THIS IS 3 TO 4 TIMES WHAT THE AVERAGE CASHIER, CLEANER, GARDNER, MAID, GAS ATTENDANT ETC MAKES ON THE 2 X 3 ISLAND.

    AS SOMEONE WHO HAS SHOPPED IN MANY DIFFERENT WALMARTS AND AS A TECHNICAL CONTRACTED CONSULTANT PREVIOUSLY IN CALIFORNIA YOU CLEARLY HAVE NO CLUE WHAT IS EXPLOITATION AND LIVE IN A WORLD FAR FROM REALITY.

  28. de pedantic Dribbler Avatar
    de pedantic Dribbler

    @David and @Skinner … is this an amazing reinvention of the labor vr corporate argument!

    @Skinner ur essay is quite reasonable where u say “that asking workers to multi-task without offering multi- benefits, is not an attractive proposition.”

    That would be a fundamental line of negotiation at any HR dept. in any ‘progressive’ business (most modern democracies)! …. but then the various comments strike a line that does not align with what I see in those same progressive work environments.

    1.Almost every entry level job description in retail (particularly but not only) will have some line saying in effect “…and any other tasks as directed by the manager”.

    2.As noted above, in practically all small to medium size retail businesses employees from manager to the guy coralling carts in the parking lots will multi-task. So yes … cashiers will work in produce dept, clean bathrooms, move goods from backroom etc etc… all depending on manpower needs and availability.

    Real world businesses ops DEMANDS that … Even in large corps like that $500 billion Walmart their store employees will multiitask – as @Skinner alluded to above.

    But let’s be clear, that dynamic is not restricted to retail only … just last month or in December (as memory serves) the CEO of DoorDash was quoted in press as saying that ALL his team members including admin, IT, engineers etc would be tasked with doing at least one actual delivery per month. That was a ‘eh, what’s up doc moment’ when I read that headline ….

    YES, of course that’s a VERY different situation to what CEO Bynoe aims for but still we need to step back and see the matter in the broader practical context.

    Mr Bynoe may well be looking to squeeze more profits out of this changing business landscape but after all his years in business one would hope that he is NOT now seeking to exploit his team members because in general terms what is reported above as his desired business model is nothing new, radical or untenable!

    And also @Skinner what you call Bajans superior labour laws could be described just as easily as succor for laziness and poor work habits. We would all love to have an hour for lunch (or hour + 30 with no consequences), awesome vacation benefits etc etc … but what price have we as a nation paid for that.

    When one sits (as you do) fighting to gets one’s business to progress and provide solid employeement for hardworking staff the challenges are quite different than when one can just turn up for that shift.

    Many companies fully recognize the absolute importance of their internal customers and treat them awesomely well with shares, good benefits, proper pay and all that … many do NOT.

    So as you would say: the struggle continues… or as the blogmaster said: the market which businesses have to compete change over time and in order to adapt job design must change. It may not mean more profit just the capacity to compete and in the process maintain employment for workers.

    I gone.


  29. I believe it is ludicrous for anyone to compare wages in the USA with those in Barbados, especially under circumstances where US$1 = BD$2.

    The median salary per month for a cashier in Guyana, for example, is Guy$65,300 per month or approximately Guy$1,255.77 per week.

    Bear in mind, BD$1 = Guy$105.25.

    So, assuming a cashier earns $300 per week in Barbados, would it be a valid comparison if a Guyanese argues a cashier in Guyana earns “4 times what the average cashier makes on the 2 x 3 island,” without taking the exchange rate and other economic factors into consideration?


  30. Could someone explain what a library committee in the H of A does?


  31. Sorry wrong blog


  32. Bajans go and live in the UK and USA and use self checkout at Tesco and Walmart but come home and don’t even want to pack their own groceries.
    Amazon is moving towards stores with no cashiers at all, they will eventually license that tech to everyone.
    Cashiers are like typist, and will eventually be innovated out of the workforce. Mr. Bynoe is trying to tell the country, being a cashier is not a 21st century skill and we need to prepare these young ladies who think they can work at Carlton or Massy for 40 years and then draw NIS pensions. Fail on two counts!!!
    This discussion should not be focused on employment rights but dinosaurs stuck in 90’s cannot see the meteorite called AI that will make all of these arguments moot


  33. Is that really what Mr. Bynoe is trying to say?


  34. You took me literally?

    It is the bigger discussion we need to have. We need to move the economy to one focused on skills and not just jobs/labour. The civil service is also full of useless jobs that add nothing to the country other than a salary to go spend on gas, groceries and utilities. The IMF wants to do a cull, Mia knows this and is trying to lessen the blow. This is why controlling the labour movement going forward is so critical. She has done it masterfully, next up is the expansion of the administrative state


  35. @Sargeant

    The library Committee does what the others in the Westminster system are listed as doing.

  36. African Online Publishing Copyright ⓒ 2021. All Rights Reserved Avatar
    African Online Publishing Copyright ⓒ 2021. All Rights Reserved

    Is he willing to pay them multi-tasking money…

    if you are hired for one job, say supermarket packer, and they also want you at the cash register, driving their delivery vans, in their food court, offloading trucks….THAT IS 5 JOB DESCRIPTIONS and should come with 5 different salaries…

    one has to keep an eye on for those who take ADVANTAGE because they want to BOAST of having MILLIONS in profits…saw one popular supermarket chain did that in the pandemic and even in good times they pay young people next to nothing and expect them to survive on that.

    they are all NOTORIOUS AS SLAVE DRIVERS…and should be brought to the attention of international human rights agencies.

  37. African Online Publishing Copyright ⓒ 2021. All Rights Reserved Avatar
    African Online Publishing Copyright ⓒ 2021. All Rights Reserved

    “IF WALMART PAYS US PENSIONERS ON AVERAGE US$15 PER HOUR OR BD$30 PER HOUR AND THEY WORK 40 HOURS A WEEK THAT IS US$600 PER WEEK OR BD$1200 PER WEEK.

    THIS IS 3 TO 4 TIMES WHAT THE AVERAGE CASHIER, CLEANER, GARDNER, MAID, GAS ATTENDANT ETC MAKES ON THE 2 X 3 ISLAND.”

    yep, these days Costco, BJs and other places have UPPED the minimum wage to $15, some are $16.00 a week for youngsters and everyone else…got a young relative working in these places and rakes tons of money…with 2 jobs…of course the taxes…lol

    Barbados is all about SLAVERY and EXPLOITATION of young Black people…and even older ones..

  38. de pedantic Dribbler Avatar
    de pedantic Dribbler

    @David, there was a comment on other -now overloaded – blog about Facebook/Metaverse and the Don which though not linked there still caught my interest based on remarks made on the business page wires.

    So excuse my playing my 2 quick comment here. But this IS about business!

    1.First up the declining stock price or fall off in users from FB is interesting fah sure but is really not earth shattering (yet) from a business perspective… because Meta the FB parent owns an impressive stable of social media properties like Instagram and WhatsApp!

    2.The Don bragged that his Truth Social startup is the reason FB has lost users. Within the next six months or more we will get a better feel on that and its impact on FB, Twitter, Parker, Gab etc.

    And when he says: “This means [FB lost of 1 million users] people are tired of Fake News and abuse and especially tired of their political shenanigans,” that”s amazing PR and everyone is eager to see exactly how it plays out!

    Your remark about ‘changing landscape’ is so apropos..

    In our recent history not since the Nazi propaganda regime maybe, has anyone so upended truth and made lies and disinformation their own version of ‘Truth’.

    Then, there was fertile ground (even to this very day) world wide so what happens in this new incarnation of right wing lies as facts will be crucial.


  39. @Dee Word

    The blogmaster read the key reason for the falloff to Meta business can be attributed to TikTok, Chinese owned?


  40. believe it is ludicrous for anyone to compare wages in the USA with those in Barbados, especially under circumstances where US$1 = BD$2.

    The median salary per month for a cashier in Guyana, for example, is Guy$65,300 per month or approximately Guy$1,255.77 per week.

    Bear in mind, BD$1 = Guy$105.25.

    So, assuming a cashier earns $300 per week in Barbados, would it be a valid comparison if a Guyanese argues a cashier in Guyana earns “4 times what the average cashier makes on the 2 x 3 island,” without taking the exchange rate and other economic factors into consideration?

    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    IT WAS MENTIONED THAT WALMART AND OTHERS IN THE USA WERE EXPOLIOTING PENSIONERS NO MENTION WAS MADE OF GUYANA.

    US WAGES WAS USED TO SHOW MASSIVE DIFFERENCE ON THE 2 X 3 ISLAND AND THE USA WHERE REFERENCE WAS MADE OF EXPLOITATION.

    HOWEVER THE USUAL BLOCK IDIOT REARS HIS HEAD AS USUAL TO EXPOSE HIS ASS.

    YOU MAY HAVE THE LAST WORD.


  41. EXPLOITING

    benefit unfairly from the work of (someone), typically by overworking or underpaying them.

  42. African Online Publishing Copyright ⓒ 2021. All Rights Reserved Avatar
    African Online Publishing Copyright ⓒ 2021. All Rights Reserved

    yep, these days Costco, BJs and other places have UPPED the minimum wage to $15, some are $16.00 AN HOUR for youngsters and everyone else…got a young relative working in these places and rakes tons of money…with 2 jobs…of course the taxes…lol

  43. African Online Publishing Copyright ⓒ 2021. All Rights Reserved Avatar
    African Online Publishing Copyright ⓒ 2021. All Rights Reserved

    of course they will NEVER want to pay those types of progressive salaries in SLAVE SOCIETY Barbados…and that is why they have to be watched with a view to UPENDING THEM and their wannabe slave master attitudes, plots and plans


  44. What stupidity, I worked in the fire service for over 33 years, and we didnt just put fires out, rescue people, do medical calls train etc etc we cleaned the stations every day top to bottom yes and the toilets as well, yes white people cleaning toilets just like bloody soldiers have to do. If you are figuring somehow, I am going to specialize as a cashier, shelf stocker or bagboy, I hate to break it to you its not the medical field.

  45. African Online Publishing Copyright ⓒ 2021. All Rights Reserved Avatar
    African Online Publishing Copyright ⓒ 2021. All Rights Reserved

    Lawson…that was your house, the fire station….so you don’t want to clean it…

    supermarkets hire maids and other people to clean…..that is another job description…try that shit with me and i would scoop shit out the toilet and DUMP IT ON YOU…

    btw,….what are yall doing to our friend…

  46. African Online Publishing Copyright ⓒ 2021. All Rights Reserved Avatar
    African Online Publishing Copyright ⓒ 2021. All Rights Reserved

    Bynoe is way out of line, he better watch while all the thieving racists get away with these crimes, that he is not the one hauled up before a tribunal..

  47. African Online Publishing Copyright ⓒ 2021. All Rights Reserved Avatar
    African Online Publishing Copyright ⓒ 2021. All Rights Reserved

    William….thanks for bringing this to our attention….the environment is RIPE for these types of human rights crimes that have been ongoing for far too long in the Slave society….

    ..no one has to care about any of these GREEDY PIGS who use people to upkeep their pretensive lifestyles and don’t even care if the people eat properly or have money to get to work, or if their children eat, most of the greedy don’t care.

    The population has to make a decision to MOVE AWAY FROM THEM…as has been said here repeatedly.


  48. Barbados still have credible workers Union’s looking out for the members interest?
    Don’t make me lol
    Only recently Caswell made several protest on behalf of nurses and he was made to look like a mock stick as the other so-called unions run with their tails between their legs leaving him to catch the fire from govt
    These low wagers got to fall in line if not they would be thrown out the door head first
    Big business carries the swear the small earn wager can be chewed up and spit out without management having a feeling of regret


  49. @ Waru:
    “Bynoe is way out of line, he better watch while all the thieving racists get away with these crimes, that he is not the one hauled up before a tribunal..”
    +++++++++++++++++++++++++++++++++++

    Which (politically-unfettered) tribunal would that be in Barbados?

    The only person prepared to fight for the rights of the workers in Barbados in any politically uncompromised way is Caswell.

    And look how they are about to silence him!

    The challenge facing the labour movement in Bim is that many of those retail service jobs are about to disappear and taken over by either self-service systems or automatons.

    Petrol stations (soon to be electrical recharging points) and supermarkets in Barbados are about to go under a serious makeover required to bring them into the automated commercial world of the 21st century.

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