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While this column has never been about individuals, I celebrated a milestone birthday a couple of weeks ago and could not help but spend a little time reflecting on the fifty years that I have spent mainly in the tourism industry. Some people evaluate success or what the definition of it differently and there is nothing wrong with that.

My introduction to the world of commerce at a very early age was driven not so much by any desire to become fabulously wealthy with all the associated trappings, but more by the basic need to fend financially for myself without the benefit of sustained further education as a result of a prolonged illness. Looking back, I learnt very quickly and by the age of 21, I had already become the majority shareholder and managing director of four companies which employed scores of people. This is not a boast, but a simple fact.

By the time I reached 24 years, I had been offered the position of executive chairman of a substantial British tour operator. After turning the job down, it is almost impossible and probably totally futile to speculate on what difference that move would have made to my life.

Not that long ago I experienced a public admonishment by someone that can only be described as successful and it got me thinking of what exactly was the attraction that has kept me in this industry virtually all of my adult life. On reflection it never was about the money but the means to travel and experience a world of differing cultures, architecture and experiences.

Now having past retirement age who knows what opportunities lay ahead.

It seems that it takes almost a lifetime to acquire sufficient skills and knowledge to effectively make things happen. And when you hopefully reach that point, is there is still sufficient energy, drive and desire to use it productively for the greater good?

Decades ago, naively I thought I could change the world. Nowadays, my goals are somewhat more realistic and maybe stand a greater chance of ‘success’, whatever that really means. One thing for sure, very few objectives can be attained without help and I will be eternally grateful to those who have looked beyond the petty partisan politics and purely focused on what positive differences can be achieved.

I would also like to congratulate our new Junior Minister of Tourism, Chloe Walker and plea with our policymakers to give her more than just superficial exposure to decisions taken within the sector. One way, even if it’s just in an observer capacity, would be to let her attend the frequent Barbados Tourism Marketing, Product Authority and Hotel and Tourism Association board meetings.

With the stated intention of increasing our ecommerce and social media presence in all source markets, a bright young and fresh contribution could add meaningful value to any plans yet to be implemented.

So Chloe, if you read this column and I could proffer  one bit of advice, if you make this industry your chosen career, remember that success is not always measured by the number of private jets and yachts you have. For many of us, just making people feel very special and appreciated, is more than enough reward.


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10 responses to “Success is About Making Others Feel Special”

  1. old onion bags Avatar

    Adrian by definition THEH….PM Stuart and his corhorts are adjudge failures. Never in the history of this blessed Land of flyin fish and Crystal clear water have people felt this downtrodden…..cannot say the same for ‘the Alibabas’ though.

  2. Georgie Porgie Avatar

    congratulations ADRIAN


  3. Beaches pushed back until after June 2016 or nearly three years after it was announced.

    http://www.tripadvisor.com/ShowTopic-g147262-i230-k8301915-Almond_Beach_Resort_Operations_extended_though_to_June_2016-Barbados.html

    On Monday, 16 March 2015, Barbados Underground wrote:

    >


  4. a very inspiring article and kudos too you for gallantly stepping out in the limelight and letting your residence be known

    however in your article this one little piece of information caught my attention… most notably your age of achievement,
    i noticed you stated that ‘you learned quickly ..( whatever that means) but for some one who had serious health obstacles , and then in a short time period to overcome those obstacles advancing to managing director and shareholder at 21 leaves a?

    My introduction to the world of commerce at a very early age was driven not so much by any desire to become fabulously wealthy with all the associated trappings, but more by the basic need to fend financially for myself without the benefit of sustained further education as a result of a prolonged illness. Looking back, I learnt very quickly and by the age of 21, I had already become the majority shareholder and managing director of four companies which employed scores of people. This is not a boast, but a simple fact.


  5. St Lucia continues record-breaking tourism growth

    PR,

    Added 20 March 2015

    castries

    Castries, St Lucia (FP)

    MORE ARTICLES

    ST LUCIA Tourist Board officials forecast a continued upward trend for the year, due to new and continued marketing campaigns.

    Related articles

    On the heels of a record-breaking 2014, visitor arrivals to St Lucia have increased by 14 per cent in the first month of 2015.

    More than 31 500 visitors entered St Lucia, the largest number the island has received during the month of January, and a sizable advance from the previous record of 28 220 arrivals in January 2005.

    The United States and Canada, St Lucia’s key source markets, contributed the largest share of growth in January with increases of 32 per cent and 24 per cent, respectively. Airlift to St Lucia has grown overall by 11 per cent with the US market accountable for a 38 per cent rise in seats and Canada showing a 44 per cent increase.

    “Certainly, the robust marketing campaigns and targeted promotional activities by the St Lucia Tourist Board have contributed to growing awareness of the island and the surge in arrivals,” said Tourism Director Louis Lewis. “The forecast for the year points to a continued upward trend, especially with the recent launch of two new campaigns: St Lucia Rocks This Summer and Se San Nou to reach the Diaspora market.”

    St Lucia Rocks This Summer features free nights and savings of up to 55 per cent off room rates. On-island tour operators are offering discounts on a range of activities throughout the island, from cruising through the rain forest on zip lines to exploring colourful coral reefs. There are also special incentives for travel agents to earn free stays.

    Meaning “ours” in Creole, Se San Nou is a dedicated marketing initiative to reach the island’s Diaspora in North America and the United Kingdom. The programme is designed to strengthen ties with the Diaspora community as a knowledgeable and valuable resource to showcase the island as a choice vacation destination.

    Additional 2015 initiatives include St Lucia Carnival celebrated in the months of June and July, Chocolate Heritage Month in August, the annual Love Elevated: St Lucia Wedding Symposium in September and Health and Wellness month in November. (PR)

    – See more at: http://www.nationnews.com/nationnews/news/65089/st-lucia-continues-record-breaking-tourism-growth#sthash.nR7JAOrM.dpuf


  6. @David wrote ” Canada showing a 44 per cent increase.”

    This is impressive be cause the Canadian dollar is only 80 cents US.

    It means they have been able to market successfully to the wealthy Canadians.


  7. @Hants

    What it also shows is the volatility of the industry based on money market movement etc which is why we must have efficient strategies to win business in a very competitive arena AND not be totally reliant on the sector.


  8. These days the BTMI has to work really hard to get market share. There are a lot of variables in the tourism market.

    The St.Lucians appear to be doing something right in the face of these challenges.

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