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Adrian Loveridge - Hotelier
Adrian Loveridge – Hotelier

While still a month away, September presents one of the most challenging times of the year from a tourism perspective, especially from our second largest market, the United States. With three flights daily, two from Miami, and one from New York, unless the scheduled aircraft equipment is changed that amounts to a total seat capacity of 16,680 in and out for the entire 30 days.

September 2013 recorded the second lowest US long stay visitor arrivals (6,198) for the last eight years, with only 2012 performing worse. Even if you factor in those travelling who are not counted in the landed passenger statistics, you begin to get an idea of the problem. Clearly this massive over-capacity or underutilisation is not good, either for the airlines or destination, as there is no profit in an empty seat or vacant room.

Is there anything ‘we’ can do? For many years I have tried to advocate the opportunities that frequent flyer programmes offer. From 7th September until 14th November American Airlines lower their mileage requirement to 25,000 for a return economy ticket from almost any city they service in Continental North America to Barbados. Of particular interest, due to excellent connection times are cities like Houston and Chicago where published round trip normal fares to Barbados would be at least US$789 and $673 respectively. Using miles only the add-on taxes are payable which amount to less than US$60 return.

This presents tremendous marketing potential for us to drive additional visitors as we then only have to compete on a ground level basis and with our incredible range of accommodation offerings, this should not be difficult. What would ensure the success of this concept is to further reduce the miles required by purchasing say 5,000 and bring the redemption level down to 20,000.

Since the merger of US Airways and American Airlines the combined number of loyalty members now exceeds 100 million. Just think if we were able to entice only a tiny percentage of those to our shores.

With the reintroduction of Delta Airlines direct service from Atlanta commencing 4th December, the current connecting AA flights through Miami represents an interim chance to capture some of the six million people who live within an hour’s drive of Hartsfield/Jackson airport, which in passenger terms is the world’s busiest. While the connections in one direction are not perfect, given that the fare using miles is around US$60 return, this should not act as a deterrent.

For travel from December, Delta is still showing a minimum economy ticket price of almost US$800 round trip on the nonstop Atlanta/Barbados route. With the degree of destination competition, it is clear, at least in my eyes that this level of pricing is not going to drive meaningful additional business to our shores, especially among rack rate paying individual travellers.

Let us hope that flight price adjustments are made, permitting sufficient time for a booking window and allowing people to make travel plans.


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77 responses to “Barbados Can Generate More Tourists from the USA by Subsidizing Travel”

  1. New world order Avatar
    New world order

    I am of the opinion that we have never understood the US market which has been happening for years by the BTA and local hoteliers.

    They are US cities with populations who can afford barbados that simply still don’t know where barbados is. We need to get back to marketing 101 …

  2. Timothy Simmons Avatar
    Timothy Simmons

    I sincerely hope the American stop coming to Barbadian shores. You Bajans are something else! All the talk about the stupid Americans and now you want to throw out that tourist net and reel them in…well, I hope they continue to avoid travel to Barbados.


  3. Barbados drawbacks with USA is distance/cost and lack of American legacy hotels/attractions. You have to fly across the entire Caribbean archipelago to get to Barbados only Trinidad which is not a tourist destination is beyond the Land of the Flying Fish. Notoriously instant gratification , short attention span Americans are simply not going to do that in large numbers when they can hop off in USVI, Puerto Rico, Jamaica, DR etc.

  4. Timothy Simmons Avatar
    Timothy Simmons

    Bullshit! The bottom line is: Barbados has nothing Americans can’t get in America, the American Virgin Islands and Hawaii. Barbados is and has NOTHING to speak of, and patterns its low-esteem self off Americans. Then, they have the audacity to call Americans stupid?! You’re being plundered by your very own government/politicians and I just am here waiting for you to CRASH AND BURN! js

  5. millertheanunnaki Avatar
    millertheanunnaki

    @ just saying | July 28, 2014 at 8:29 AM |
    “Notoriously instant gratification , short attention span Americans are simply not going to do that in large numbers when they can hop off in USVI, Puerto Rico, Jamaica, DR etc.”

    Very good point made there!
    Yet the Brits and some other Europeans are prepared to fly over 4,000 miles to come to Barbados. Why is that?

    Does Barbados offer the kind of accommodation and attractions to ‘pull’ the American-type tourists (excluding the Bajan Yankee crowd)? Do you think casinos, decriminalized marijuana, legalized prostitution and a nudist beach or two would entice the Yankee tourists? It certainly would attract more European tourists especially out of Germany and Scandinavia?

    But before going in that imaginatively bold direction why not start with the basics and give Bridgetown and its walking environs a major clean up and facelift to really make it look like a true World Heritage site. The American tourists on the cruise liners might just be impressed and could return for a longer stay holiday.

  6. Timothy Simmons Avatar
    Timothy Simmons

    BARBADOS HAS NOTHING to offer and then has the audacity to be expensive. It has no museums (what they have there in Speightstown is not a museum!), no buildings of architectural allure, and its landscape is FLAT. The cheapest and fastest thing you can pick up on this island is a STD.

  7. Adrian Loveridge Avatar
    Adrian Loveridge

    just saying,
    if you were right, then WHY would St. Lucia (120 miles to our north) be recording record numbers of American visitors. You could also look at the ABC islands (Aruba, Bonaire and Curacao).


  8. Wouldn’t this be breaching WTO rules though?

  9. Mr Watson Parkinson Avatar
    Mr Watson Parkinson

    Yet more concession for the US…! How about concession for people living in the UK…! £ is worth much more that the paper from the US…


  10. They are Americans that would come to BARBADOS. We just need to find out what they want in a vacation experience and provide that at a profit to us. That means we have to we have to employ real marketing and not the stuff we seemingly are currently doing.
    The Definition of Tourism Marketing
    Marketing means achieving the firm´s goals by identifying the needs and desires of consumers, and then satisfying them better than competitors. Tourism marketing is the application of marketing concepts in the travel and tourism industry. Tourism marketing could be complex due to the product being an amalgam of many different industries such as accommodation and transportation. The markets also vary widely, and determining the consumers´ preferences could be difficult.
    Read more : http://www.ehow.com/about_6683884_definition-tourism-marketing.html


  11. Characteristics
    Tourism marketing differs from marketing in other sectors because of certain characteristics of the tourist product. Tourism is an intangible product that cannot be transferred from one consumer to another. Consumption happens at once, and the consumer relies on pre-purchase information to make his decisions because he has no option to see, inspect, compare or try out the product beforehand. Many different producers are involved to create and market the product. Demand is seasonal and motivations of consumers vary widely. Intermediaries such as travel agents have a strong control over product design, distribution, promotion and pricing. High fixed costs are often involved, resulting in the use of short-run marketing methods.
    Read more : http://www.ehow.com/about_6683884_definition-tourism-marketing.html


  12. We have been placing a lot of people on the TOURISM GURU pedestal with a lot of poor results. I believe it is time to get to the BASICS, humble ourselves and do the right things.


  13. Global travel: Who is going where? And why?
    http://www.bbc.co.uk/news/world-28487028


  14. Anybody can be encouraged to travel to an exotic destination, Barbados is an exotic location. Like Miller keeps stressing we need refresh our product.


  15. Miller wrote “why not start with the basics and give Bridgetown and its walking environs a major clean up and facelift.”

    Brilliant idea and the cost would be manageable.

    When funds are limited, clean and repaint.


  16. You need to advertise more in USA…and hook up with travel companies to encourage package deals. eg. Liberty Travel, Apple Vacations,.and need to make sure Auto Clubs (AAA) are promoting Barbados. Also when I was in Barbados recently and went to Bathsheba, it was so run down it was sad. No vendors selling pottery, wares….the beach at Bath (while beautiful) needed to be cleaned up, so much seaweed. The beach should be pristine…when you go to places like St Martin.. the beaches are perfect and there are shops and eateries on the beach. What would it take to hire a couple of people to rake the beach every morning. Just some thoughts..


  17. @David

    “Barbados is an exotic location”

    That’s Barbados problem in a NUT SHELL. Every Bajan thinks Barbados is exotic, has the best beaches in the world etc. Well let me tell you the well traveled tourist is not buying this fallacy, he/she knows what exotic is, best beaches, value for money etc. and it isn’t Barbados. When and only if Barbados can provide what the tourist wants will the countries tourist business return to sustainable levels. It’s extremely doubtful that once you loss a market that it can every be resurrected.


  18. @Wily

    The Caribbean is an exotic location and Barbados is part of the. Caribbean.

  19. millertheanunnaki Avatar
    millertheanunnaki

    @ Hants | July 28, 2014 at 1:57 PM |
    “When funds are limited, clean and repaint.”

    It is during a period of recession (or depression) that a proactive government uses it limited resources to spruce up and maintain its country’s infrastructure and investment in social capital.

    Because a household loses some of its income that is not enough justification for keeping a dirty run-down house.
    One would have to be pissing broke or drunk or non compos mentis to allow one’s house to drop to such low standards that even your former closest friends find visiting a major challenge and turnoff.

    I know Barbados can do better. We have been there before when we were the No.1 developing nation or at No. 20 in the UN Human Development Index. Thanks to the vision, genuine commitment and sacrifices of the likes of Charles Duncan O’Neale, Grantley Adams, Wynter Crawford and Errol Barrow.


  20. Even the idea of building the garbage collecting area at the North East side of Oistins Bay Gardens is ignorant, up wind.

  21. Colonel Buggy Avatar

    @the Miller
    But before going in that imaginatively bold direction why not start with the basics and give Bridgetown and its walking environs a major clean up and facelift to really make it look like a true World Heritage site. The American tourists on the cruise liners might just be impressed and could return for a longer stay holiday.
    ……………………………………………………………………………………….
    Why is it that only a small quantity of people living in Barbados, not including the hoteliers, who seem to think that this is a problem in Barbados and islandwide, and not a deterrent to repeat visitors ?
    One of the ladies involved in the high profile case, involving the last C.O.P and an allegedly “wrongly charged rapist”, is on record in the British tabloids as describing Barbados as a “Dump.” And we do not have to wonder why those in authority allowed this statement to go unchallenged.
    Added to this is the Peace and quiet, that most of these visitors come to Barbados for, and as Mr Simmons pointed out we have nothing else, that is not readily available in the US’s back door territories in the Caribbean and Florida. This peace and quiet, has been detonated and bombarded 24/7 by the ear splitting modified ,or no exhaust suppression on motor cycles, ATV’s and wannabe racing cars.,which all incidentally boldly drive past the various Police stations without challenge.
    Our Sugar Industry is virtually dead, and if our politicians , most of whom are lawyers, do not take action in combating these acts of residential and community terrorism, pretty soon,like our lone sugar factory, our tourism industry will be similarly reduced to the Wednesday visit of Carnival Victory.

  22. millertheanunnaki Avatar
    millertheanunnaki

    @ David | July 28, 2014 at 6:14 PM |

    The Oistins Bay Garden facility is a classic example of the ruling administration’s failure to be proactive and engage in planned preventative maintenance.
    Now here is a ready-made commercial enterprise that generates forex directly into the local economy and contributes significantly to tax revenues through the on-the-ground spending by visitors especially, on Friday nights. That evening entertainment, food and drinks venue along with the Richard Haynes boardwalk are two of the remaining attractions that still appear popular to both visitors and locals alike.

    Can’t the powers-that-be listen to the voices of reason and patriotic concern by undertaking a programme of improvements that would prevent further physical deterioration of the plant, cater for an ever-growing clientele, ensure the adherence to superior health and safety standards to allay visitors’ fear of possible hygiene infringements and most of all protect the foreign and local revenues generated by this ‘sitting’ cash cow.

    The authorities have been warned. Continue to ignore at the country’s peril!


  23. @Miller

    It may seem extreme to some but a small staff should be on the ready at Oistins from Thursday to Sunday to clean on demand.


  24. Since coming into power, the Harper government has spent a record amount of money funding elite athletes.
    According to Sport Canada statistics, funding for Winter Olympic sports has more than doubled since the lead-up to the Torino Games in 2006.
    And, last Tuesday, the Tories’ committed to an ongoing annual contribution of $23 million to amateur sports — mostly to fund the development of medal-potential athletes.

    https://ca.news.yahoo.com/blogs/canada-politics/funding-olympic-athletes-good-taxpayer-money-175122611.html


  25. Where did it all go wrong for Barbados?

    A small, relatively flat, tiny island in the Caribbean; blessed with a literate and a small population. A country blessed with fertile soil surrounded by the sea and bombarded by the sun (both a potential source of energy). Pray tell me how is it possible to mismanage such a country?

    The answer is simple: we became complacent. Sadly we believed that we were bigger than the sum of our parts. Under the wreck less Owen regime we became too uppity. We chased the North American economic model and fell short. I was shocked to hear that Barbadians in their pomp use to frequently travel to the States as tourists in order to consume American products and behave like Yankees.

    How is it possible that a nation that relies heavily on tourism lacks the capacity, energy and intelligence to ensure that their beeches are kept pristine?

    Barbados is sick, broke and finished!


  26. @David

    “The Caribbean is an exotic location and Barbados is part of the. Caribbean.”

    EXOTIC – Definition – ” basically, anyone with tan skin, black shiny hair, big lushious lips, can dance and gyrate, curvy, loud music etc.” well I give you this one based on the definition above.


  27. @Wily

    The Caribbean has a cachet and mystique which you are nobody can take away. We have not been doing a good job protecting and selling it but we have it.

  28. Outside Observer Avatar
    Outside Observer

    A choice of Ocho Rios , Jamaica where the exchange rate is 1$us dollar to $118 Jamaican dollars with mass of pristine beauty or Barbados with an exchange rate of $1 us to $2 BDS with very little to see with a high cost of living, which one would you prefer for good value for money

  29. Outside Observer Avatar
    Outside Observer

    I believe that leisure tourism for Barbados is exhausted under the current circumstances. We cannot just market sand, sea and sun, we need offer more than this .We need to look at other areas of tourism , such as health tourism which is currently a $15 billion dollar industry.
    With the construction of a modern medical complex with a nice recovery Hotel next to it some where on the East coast, supported with the best qualified doctors for provision of such medical services such orthopaedic surgery would make a good attraction for this type of Tourism?


  30. Whenever I tell any European that I am from Bim there is usually an exaggerated “Are you?” and some sense of awe. I suspect that that’s because they’ve never been here. They have an idea yes but nothing more – and we really can’t live on fictions.,

    Miller
    As you know I’ve always been with you on what to do for Bim to become 21st century glamorous. (Do remember that it’s not a criminal offence to ply for hire as a prostitute but it is to make a nuisance of yourself doing it.).The changes we seek will hardly be nurtured by the DLP and the church will be totally opposed. Think of the anti-gay lobby on here. So what to do?? It cannot happen in our lifetime surely, not without people of vision in positions of responsibility – but where are they? Concessionary tickets and all that, the standard unimaginitive remedy, merely scratches the surface.

  31. Andrew Nehaul Avatar

    The American market has never been an easy one as the BTA in the past seemed to have thought that there was a secret key to open this market then the ketchup effect will follow. The Sandals concept has been to target travel agents, by sales calls and advertising. Create demand by PR and TV ads and ensure that their brochures had more pictures than text as Americans do not like reading. One of the first steps in getting more access to the US market is to follow Aruba & The Bahamas by having American immigration & customs here at BGI thereby making travel from Barbados a domestic flight. There is a cost to this but it reduces connecting times and creates streamline travel. I have no idea what the person in the BTA responsible for airlines does but I would hope that it includes contacting the airlines 90 days in advance of each flight to check loads and see how/what the BTA can do to stimulate sales. It means targeting sales calls to gateways and as Facebook for example can be targeted to exact loacations, this is surely an excellent tool to use.


  32. @Andrew

    Interesting suggestion, suspect Barbados will have to earn a Cat I status for resident US Customs operations to become a reality. The OECS has the designation, we don’t.


  33. A certain future coalition government of Barbados and of which the PDC will be part shall Abolish ALL TAXATION in this country, and shall replace it with the appropriate fiscal and other strategies for the government coming by vastly fairly properly more than now its own remunerations, and for its getting fairly properly more than now access to monies to be used in various commercial contexts.

    PDC


  34. The more I visit the US the more I realize that Barbados and the Caribbean is well known not only thru cruise and long stay visitor arrivals tourism but thru non traditional contacts.

    When I was in Florida last week I met a guy whose son is studying medicine in one of the numerous medical schools setup in the Caribbean.

    That same guy has a daughter in law who is from India and one from Korea.

    The son is looking to get married …. that means honeymoon … that means travel.

    The world gets smaller and smaller.

    The following day it was an elderly couple who not only had cruised in the Caribbean but had also conducted business here in Barbados.

    They need accommodation like any tourist and food too. Transport will be used as well.

    There are many people who have been already and seen what is here not necessarily as a tourist in the traditional sense of the word and might appreciate a revisit as a traditional tourist …. or the opportunity of .a cheap flight …… or the ability to purchase an affordable wedding gift …. or to follow up a business lead.

    If we create opportunities for people from the US to come they will … perhaps as traditional tourists, perhaps to do business or just to renew acquaintances.

    Maybe partnering with AA during off peak periods is one way we should try.

    The longer I live the more I realize that the one thing most people understand and appreciate is a good deal.

    I know Bajans who can’t wait for September, October and November to utilize their miles to travel to the US on AA and have already booked.

    It must certainly work the opposite way too.


  35. Bear in mind Barbados is a tiny island who needs to intercept a small % of global tourist traffic, 1 million that includes regional.


  36. The PDC will continue to break new ground in the intellectual arena in this country.

    Here below is another area of intellectual progress that we and others have made.

    One of the most pernicious aspects of the real actual cost of use of local money being very gargantuanly obscenely high at this juncture in Barbados is the fact that – where many individuals, businesses and other entities access/use money out of the core financial system in this country under the relevant debit transfer agreements with the said money banks, credit unions, finance houses, virtually all of the said money that these individuals, businesses and other entities use to credit the same money banks, credit unions, finance houses with, are then later taken and debited out again by the same money banks, credit unions, finance houses to some of these same individuals, businesses and others to help bring about in future a greater more obscene level of increase in the real actual cost of use of money to the remunerations of those entities in the same year that such arrangements are agreed upon and through out the duration of the agreements and – in corkscrew fashions, on top of – and to add to – the previous levels of the real actual cost of local money to the remunerations of the relevant entities in previous given years.

    Such is one method of explaining the ever increasing intertwining real actual cost of use of local money to the remuneration properties of the relevant individuals, businesses and other entities in this country.

    The cost of use of money theory must not be mixed up with the bogus mythical concepts of inflation/deflation.

    So there we go.

    PDC


  37. Been here a few days now, the accomodations top notch but there have been a few incidents
    t he drunken carwasher on accra beach that took way to long to corral yelling screaming and fighting ..great for tourism
    a fun night at oistins but at some point the music and feeling changed, the idiot pretending to shoot me with an automatic weapon just made the old drunks who landed at our table a little less bothersome
    our trip to bridgetown sucked ihave never seen so many pan handles trying to shake your hand an rub up against you
    andsomebodyy please shut off that icecream van music non stop ruined lunch at the cafe
    thingsseem to be going down hill

  38. Adrian Loveridge Avatar
    Adrian Loveridge

    The arrival numbers for May 2014 have just been released and show an increase of 1.4 per cent in long stay visitors over the same month in 2013. However, people have to bear in mind that the long stay arrival number in May 2013 were the lowest recorded for 11 consecutive years and May 2012 were the second lowest. May 2014 – USA down 499 – Canada up 106 – UK up 1,365 which may be partialy explained by the Top Gear Festival,


  39. @Adrian

    In summary the BTA people have stablized the numbere. What is the comparative as far as expense to arrivals. Do we have access to the info?


  40. @ Lawson,
    I’m going to have to call you out as you are far too serious.

    What makes Barbados and the Caribbean special is its people. The people from these islands are brassy, boisterous, loud, engaging, friendly, exuberant, opinionated, leisurely, slightly one paced, et al.

    Would you be happier if the natives aped the behaviours of the dry and reserved English (unless they are intoxicated)? How about the Americans, or the cold Chinese, the passive and arrogant Russians, or the Northern Europeans or the civilised Swiss? Tourists are attracted to Barbados not just for its natural assets (sea and sand) there is a genuine affection for the lucid Bajan character. This is a quality that I would not overlook.

    Enjoy your stay in Barbados. Remember you are on holiday you have earned the right to enjoy yourself.


  41. Exclaimer | July 28, 2014 at 7:12 PM |
    Where did it all go wrong for Barbados?

    A small, relatively flat, tiny island in the Caribbean; blessed with a literate and a small population. A country blessed with fertile soil surrounded by the sea and bombarded by the sun (both a potential source of energy). Pray tell me how is it possible to mismanage such a country?
    …………………………………………………………………………………………..
    There is an easy answer to that. Many of those who are now responsible for mismanaging the affairs of this country, have entered politics, as they were otherwise failures in their calling, or any business venture that they have endeavoured to run. For most of them ,DLP means …..Dollar Loaded Pockets, and BLP means …Bucks Like Peas.
    As the old folks would so aptly put it, ” They can’t run a peddling shop, but want to run a whole country.”

  42. Adrian Loveridge Avatar
    Adrian Loveridge

    David, if these statistics are known then they are not shared with the industry and public.


  43. Exclaimer l love fun I love partying I love barbados but to answer the question what went wrong. These are few of the things I have noticed .if you enjoy these things that is your choice but as a yearly tourist I see a change. Was at the boatyard yesterday they seem to have it going on


  44. Barbados is indeed an exotic location.


  45. Any thoughts on the decision to relocate 6 LIAT jobs to Antigua from Barbados? Another case of Antigua having cheaper inputs?


  46. May 2014 arrival figures finally posted by BSS.

    http://www.barstats.gov.bb/


  47. hello Adrian and David., this subject is some what interesting.the u s a .!
    ever watch cops or the first 48?Americans are not really impressed with African Americans in their own country.why would they want to come to a 94% African country ,now known for crime and so on.there is huge race wars going on in america between whites and African Americans constantly.
    why would they want to be around people that hate them and they know it,.
    special holler out to Adrian.hope you are good.
    exotic ? barbados? Fiji,Hawaii,Bali, Bora Bora,the cook islands,the Polynesian islands are extremely more exotic .the hula is not a wuck up grind down.
    is it? there you have it.Caribbean is African so unless you want that experience. well then you come to barbados or some where cheaper in the Caribbean.
    do you realize that the world in general is at odds with africans.they have numerous attacks on whites in america just because they are white.also in canada just a few days ago in Calgary so called refuges from Somalia stomp to death a white Canadian.there are Somalians and others like the black panthers that have white Americans not wanting to have nothing to do with them.as they find them plotting to kill whites.same thing in Europe!
    do you all not read the american news.
    good luck.English come as they are of a lower class i would say.limes soccer hooligans,and the like!Barbados was exotic at one time now it is just
    polluted and overpopulated and dusty, and garbage ,and bugs, too many hotels and tours.,all dem things tourist not like ya know.
    any way no one listens to me any way.
    less hotels ,less tourist needed,i not tell barbados to need so much foreign currency .loans and so on.ya got to step back in time to make barbados exotic it is now just a rat race place.
    bye Adrian loveridge have one for me.


  48. long story short barbados make a big huge bucket and it can not be filled.


  49. If only this happened for Cropover

    http://www.caribanatoronto.com/hotelpackages


  50. @ Lawson,
    “Was at the boatyard yesterday they seem to have it going on”
    Where and what is the boatyard?

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