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Adrian Loveridge - Hotelier
Adrian Loveridge – Hotelier

June is traditionally one of the most challenging months of the year. In fact June 2013 recorded the lowest number of long stay visitors for that month during the last 11 consecutive years. The most recent national marketing initiatives, notably the Barbados Island Inclusive promotion, since inception, have clearly not made any significant difference.  Some even may argue that ‘we’ have spent precious marketing dollars diluting average visitor spend, rather than generate any meaningful additional numbers to our shores. This may partially explain while the programme was not repeated in the United Kingdom this year, but surprisingly retained in other markets.

If it has not yet been subjectively analysed, I think it’s time to look at specific ways we can target niches that may have a reason to travel in these softer summer months. While this seems blatantly obvious, I am not always sure we apply the principal in the most objective way. Living where I do, one group who are attracted by the normal strong easterly trade winds in June are the kite boarders. Yes! Other corners of the globe may have similar tempting conditions, but can they boast year round warm seas?

And the often spouted observation that these visitors are at the lower level of our typical ‘tourist’ budget spenders, is in my personal experience, an absolute myth. Take an early morning walk around their favourite accommodation offerings and count the number of rental cars. They also eat out in our restaurants and provide critical revenue throughout the sector when things generally get quieter.

Maybe it is also time to look again at the meetings, incentive and conference market. During the off-peak periods airlines could well be more prepared to negotiate more affordable bulk fares. And these don’t necessarily have to be massive groups, but twenties and thirties, travelling for a purpose. As an example, my son-in-law works for a US based supplier of medical equipment. Last week they flew him and his colleagues out to Bilbao in Spain. This week they will dine with a select party at the newly opened Shangri-La Hotel at the Shard in London. Certainly, from my many years of organising incentive travel around the world, it is a far greater motivating alternative than rewarding people with taxable income, especially when it is presented as a unique and enhancing experience.

Perhaps a third area that could be explored, especially following the continued success of the Barbados Horticultural Society’s spectacular latest display resulting in yet another gold award at the Chelsea Flower Show, is how can we lure a greater number of the huge British gardening fraternity?

Could a simple start be a partnership with one of the major UK gardening magazines to produce a three attraction pass including Hunte’s Gardens, Andromeda and the Flower Forest and included with a week’s car rental. My guess is the demographics of avid gardeners would include a high percentage of people who are not forced to travel in school holiday periods making June the perfect month for such a concept.


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13 responses to “Time to Target Niches in Tourism”


  1. De Hood

    Hood, on a serious note: the comment I made last evening regarding Bush Tea valuing my opinion, was done in the spirit of humour. I am quite sure Bush Tea could care two farts about my opinion. Nevertheless, I guess my comment above touched a sensitive spot last night? Because I have tried my best to comprehend your confusing comment, but I guess it was written out of anger because it was worse piece of writing I’ve seen from you thus far brother. Have a great day bud, and always remember that each and every person is entitled to express his or her opinion, no matter how unintelligible it may appear to you or I. God bless, and keep away from PG, he is becoming a corrupted influence on the BU. And I meant from the core!


  2. @Adrian

    The initiatives which the BTA implement from time to time is information or analysis made available to measure them?

  3. Adrian Loveridge Avatar
    Adrian Loveridge

    David,
    not in my personal experience but that may have changed.


  4. Here is part of a commentary by the PDC on the Illusion of Profit:

    “While it is observationally and scientifically true in almost all cases – in Barbados – that oligarchic political exploitation of the broad masses, to a greater extent, and of the broad middle classes, to a lesser extent, by ideological philosophical psychological political material financial means (EVIL WICKED TAXATION, INTEREST RATES, PROFIT, etc), has been the basis for these oligarchies – including the government – coming by tremendous amounts of money and constantly so, and also their being able to derive so substantially huge psychological political material financial benefits from the relevant efforts of so substantially large numbers of the masses and middle classes in this country on an ongoing basis – by especially too these oligarchies – at the same time – continued use of certain social political production distribution financial structures processes (THE VICIOUS WORK PLACE, etc), in tapping into the natural cycles of those souls that are being to whatever extent systematically exploited by them – to – in the final analysis – make them appear in the minds of most of these victims that they are viciously exploiting, to be larger than who what they really are, it is the particular flawed bogus irrational accounting and mathematical formulae procedures giving rise to the falsity of PROFIT (LOSS) by bookkeepers, accountants, economists, etc over the years in this country, that are primarily responsible for such wronged perpetuation of such illusory and false notions of PROFIT(S)/LOSS(ES).

    For providing the twisted malformed fraudulent mathematical, statistical and numerical bases for supposedly supporting such really non-existent rubbish and for helping turn the knives even tighter into the bellies of the majority of the people of this country, they have a lot to answer to the same majority of people of this country”.

    PDC

  5. GEORGIE PORGIE Avatar
    GEORGIE PORGIE

    Adrian
    You have provided some creative and practical solutions that are certainly worth trying

  6. Adrian Loveridge Avatar
    Adrian Loveridge

    Thank you Georgie. The re-DISCOVER initiative is now up-and-running at http://www.re-discover.com


  7. http://www.barbadosadvocate.com/newsitem.asp?more=business&NewsID=36707

    Susan Springer of the BHTA being positive about the industry.


  8. http://www.nationnews.com/articles/view/debt-crisis/

    Additionally, he said, he had been told that as much as 80 per cent of the commercial banks’ bad debt related to the hotel industry

    IT would be useful if we could confirm this information.


  9. Now is the time for hoteliers in Barbados to look to venture capitalists around the world for funding to bail them out of their debt problems and expansion/refurbishment etc, etc, and NOT the taxpayers.


  10. Well Well you have been downgraded again, who the body that going to take on a venture. there, unless the taxpayers in some way will be financing it


  11. Tourism marketing seeks to maximize tourist satisfaction.
    Marketing means achieving the firm´s goals by identifying the needs and desires of consumers, and then satisfying them better than competitors. Tourism marketing is the application of marketing concepts in the travel and tourism industry. Tourism marketing could be complex due to the product being an amalgam of many different industries such as accommodation and transportation. The markets also vary widely, and determining the consumers´ preferences could be difficult.
    1. Definition
    o Tourism marketing refers to the organized, combined efforts of the national tourist bodies and/or the businesses in the tourism sector of an international, national or local area to achieve growth in tourism by maximizing the satisfaction of tourists. In doing so, the tourist bodies and businesses expect to receive profits.
    Product
    o The tourism product includes all the experiences of a tourist from when he leaves his home to when he returns. An area´s natural attractions, including climate, history and culture, can be seen as the raw materials of the tourism product. Other aspects that can help achieve tourist satisfaction include amenities such as water, electricity, transport and communication. The tourism product is the sum of all the factors in an area that can result in consumer satisfaction. A tourist or his travel agent combines the different components to get his own tourist product.
    Characteristics
    o Tourism marketing differs from marketing in other sectors because of certain characteristics of the tourist product. Tourism is an intangible product that cannot be transferred from one consumer to another. Consumption happens at once, and the consumer relies on pre-purchase information to make his decisions because he has no option to see, inspect, compare or try out the product beforehand. Many different producers are involved to create and market the product. Demand is seasonal and motivations of consumers vary widely. Intermediaries such as travel agents have a strong control over product design, distribution, promotion and pricing. High fixed costs are often involved, resulting in the use of short-run marketing methods.
    Features
    o Tourism marketing involves several steps. Market research seeks to understand the consumer, while product development aims to meet his needs. Analysis and selection of target markets, also known as segmentation, means studying potential customer groups and selecting only certain groups whose needs and wants can be best met with a certain producer´s product. Marketing strategy seeks to reach the target markets using promotion, advertising, pricing and distribution.
    Communication
    o Marketing communications occur in three ways: external, internal and word-of-mouth. External marketing uses formal communication channels to promote the tourism product to the traveler, boasting of its benefits and making promises. Internal marketing communication occurs when the tourism service provider makes contact with the tourist and delivers the promised benefits. Word-of-mouth communication occurs informally when visitors or employees discuss their experiences of the tourism product to others.


  12. Patrick Husbands. An exceptional Bajan talent

    http://www.horse-canada.com/horse-news/patrick-husbands-wins-2014-avelino-gomez-memorial-award/

    “A 41-year-old native of Bridgetown, Barbados, now residing in Brampton, Ontario, Husbands became the youngest rider ever to win the prestigious Cockspur Cup in his hometown of Barbados at the age of 16. He would go on to win the 1993 Barbados riding title at Garrison Savannah before moving his tack to Woodbine for the 1994 meet.”

    “With more than 2700 wins to his name and a staggering seven Sovereign Awards as Canada’s outstanding rider.”

    Patrick has been a good Ambassador for the “Brand” Barbados.


  13. Agree Hants Patrick has done well and should be used alot more in the Canadian market to promote sports tourism and tourism in general.

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