The BU family has posted several complaints in recent days to indicate that there has been a drop in broadband service being delivered by Cable & Wireless aka LIME, and that it has left a sour taste in their mouths. Many Barbadians seem clueless as to what their options are in the circumstances. BU family member Chris Halsall has been like a stuck record in his repeat that Barbadians who are dissatisfied with LIME’s service need to check out the competition. It seems however that one BU family member has achieved some level of success.
Early in the New Year BU proposes to instigate a Boycott LIME Day. At that time we will encourage LIME subscribers in Barbados to protest to LIME in a tangible way i.e. non-payment of bills for one month, transfer of service where practicable to the competition, send emails and telephone calls to Customer Care/Contact Centres, write to the Public Counsel/Fair Trading Department etc.
In light of the above it was with interest we read a Press Release issued by TeleBarbados today:
…today announced that TeleBarbados, a dominant communication services provider on the island, has deployed the ARRIS WiDOX 700 MHz broadband access solution at multiple locations to deliver high-speed data service to its customers throughout the island…
PRESS RELEASE
TeleBarbados Deploys ARRIS 700 MHz Wireless Access Solution
Last update: 10:30 a.m. EST Dec. 9, 2008
SUWANEE, Ga., Dec 09, 2008 /PRNewswire-FirstCall via COMTEX/ — ARRIS (ARRS: 7.32, +0.41, +5.9%) , today announced that TeleBarbados, a dominant communication services provider on the island, has deployed the ARRIS WiDOX 700 MHz broadband access solution at multiple locations to deliver high-speed data service to its customers throughout the island.
“We are very excited to be deploying a high quality, reliable and secure high-speed internet experience for our residential customers,” said TeleBarbados CEO Brian Harvey. “Using this 700 MHz solution from ARRIS allows us to differentiate ourselves from the incumbent provider and uniquely positions TeleBarbados to easily expand our service offerings in the future.”
ARRIS WiDOX technology employs DOCSIS protocols in a wireless environment to deliver high quality data experience to customers in rural environments. The ARRIS WiDOX solution provides fixed wireless solutions from a single tower to cover large geographic areas, thus eliminating the need for high infrastructure costs in rural environments. ARRIS has successfully deployed this technology in regions around the world since 2004, with several operators supporting as many as 20,000 subscribers per installation. The topography of Barbados lends itself well to this technology by virtue of its terrain and population density.
About ARRIS
ARRIS is a global communications technology company specializing in the design, engineering and supply of technology supporting triple- and quad-play broadband services for residential and business customers around the world. The company supplies broadband operators with the tools and platforms they need to deliver, reliable telephony, demand driven video, next-generation advertising and high-speed data services. ARRIS products expand and help grow network capacity with access and outside plant construction equipment, reliably deliver voice, video and data services and assure optimal service delivery for end customers. Headquartered in Suwanee, Georgia, USA, ARRIS has R&D centers in Atlanta, Chicago, Beaverton OR, Wallingford CT, State College PA, Cork, Ireland and Shenzhen, China, and operates support and sales offices throughout the world. Information about ARRIS products and services can be found at http://www.arrisi.com .
About TeleBarbados, Inc.
Launched in June 2006, TeleBarbados has carved out a leading share of the local telecommunications market. As part of an ongoing multi-million US dollar investment in Barbados, a dedicated 940 kilometer, 20 Gigabit sub-sea fibre optic cable network from the US to Barbados was created, with branches in St. Croix and St. Lucia. TeleBarbados provides a full range of top-quality telecommunications solutions to a local customer base that comprises nearly all of the leading corporate companies, as well as Government departments and statutory corporations that require robust, reliable telecommunications services.
SOURCE ARRIS
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