Super!

The following email was received from a customer who shared an interesting experience while shopping at the leading supermarket in Barbados.

Team investigation of pricing in the big stores, today I bought 4 items and 2 were wrong… or at least missleading!!

I visited your store this morning in Warrens for a few small groceries and on the receipt comments were requested from this experience.

Firstly I would like to congratulate you on your fruit and vegetable department, you have the freshest and most inviting selection on the island, today I was drawn to the Idaho potatoes $10.99 for 5 lb bag so I grabbed one…. Upon reaching the till I then noticed I had a 10 lb bag that looked identical to the 5 lb for $24.39!!! Very naughty trick!! Next I grab some coke $10.50 as advertised, then tonic $11.29 even though advertised as $10.50.

So in conclusion I’m a very angry customer are times not tough enough?

I await your reply.

Many Thanks

59 thoughts on “Super!


  1. The problem in the supermarkets is that the individual items are not marked with the price: they mark the shelves. Very often they increase the price of old stock and because the items are scanned with a bar code no one has to remove the old price from the item. It is now very easy to rip the customer off. You have to be vigilant at the cash register.


  2. It’s not only that chain of supermarkets that use that ploy. I’ve been in other PROPER supermarkets and had to check the quantity for the price advertised. eg. They will have the price for a 500g package displayed but have a 750g or 1kg package displayed. It requires customers to be very vigilant when shopping


    • Yes customers must be vigilant but the regulator must be ready to cite the supermarkets when such cases appear that would pressure them to make these occurrences infrequent.


  3. Some supermarkets/retailers do not allow the customer to see the monitor as they enter the prices. I always demand that I see the monitor or ask what was the price entered. It is very frustrating to shop without correct prices. Imagine asking the price of a product at Da Costa Mannings and being told it is “around” or “about” or “I think it is” or “it is not in the system”. PISS POOR SERVICE! DISHONEST TOO!


  4. DONT you know that you should be angry with YOURSELF considering the kinda nonsense foolishness that you buying ????


  5. There is always an answer to problems such as these….this one is very simple.

    Shop at SoLo (Black Rock) for items that one needs at home such as household cleaners and toiletries as well as a few cans of this and that to carry you through those non-cooking moments (a can of delicious soup $1.89) – their prices are written on cardboard and loom large over everything + they are cheap! Please note they import mostly from Europe…so one can move away from the US and their GMO corn in everything!

    From there move on to Cheapside Market where the vendor will give you the price, some even have it marked clearly (I like to shop with them). If it seems high, you can talk about it and come to an agreement if you are nice, or move along to another choice – there is even organic in the market (avoid the imported items that seem to have crept in!), visit the butchers and get all cuts for $7 a pound. If you buying cow, place meat in bottom of fridge wrapped in damp cloth for three days and voila – aged delicious local cow!!!

    When ya done shopping, take a little trip upstairs and get a hearty meal from Harriett made with local produce for about $15/16. If you do not want to mix with Bridgetown, there is Brighton Market/Redlands market on a Saturday and of course ORGANIC HOLDERS on a Sunday…prices a little more than the supermarkets but…it makes for an enjoyable day…same goes if you check out certain farms where you can pick your own. The fresh air of the countryside and the joy of buying direct from the source (take the children and let them see green instead of electronic) will make your day begin with a smile on your face instead of a grouch particularly as one will be supporting those who toil the land.

    But if you insist on SUPER OR PROPER markets, then check every price, bump into people you really did not want to see and kiss the air in greeting, get to know your miserable manager/worker/cashier even better, pay prices that jump like kangaroo, wait in long lines for Goddo, tip your “packer and carrier” for having a grumpy face and come home frustrated and angry. And doan forget to take empty bottles back for that extra good time….now that is a joy in itself!

    I love my shopping these days, and do visit the big guys for butter and the occasional treat I cannot get elsewhere…using the not-so-fast quick service for 1-10 items before scurrying out de door…but most of all…I love to get home and unpack knowing I have helped myself price-wise and have even did my bit for the economy by buying local as much as possible (nothing from the US as they are mostly all GMO or GMO filled)….Idaho Potatoes….now really? Why would I want a GMO potato when a good Bajan sweet potato or yam can bake sweet in de oven same way and make de bess’ mash + it bettah for ya.

    We all have choices!!! Have a wonderful Saturday. I will be in St. Joseph buying organic chicken and eggs from my pig farmer, introducing a young child to real animals that do not shoot each other in video games and breathing the fresh air of country….and then there is pudding and souse at the beach bar before I do me rounds for my weekly shopping as per above. Bless.


  6. So if wunna want air condition shopping, fancy car parking, swipe card convenience and fancy plastic wrapping Wuh wunna expect?

    Who here feel that they could get bajan workers to price tens of thousands of items each week and to do so with 100% accuracy?

    Wunna don’t feel that they does make errors on the other side too? Selling some items below the real cost….? Wunna does carry dem back?
    Stupsssss !!!

    Apologies to Just Asking…
    Thanks Rosemary….


  7. There are a number of ways to stretch your money, for myself when I want books not second hand I go to either 2 Good To Be 2 opposite Colonnade Mall or to the Dis and Dat behind Harrisons No 1, where Social Transformation was, appropriate? There you find large print paperbacks and hardcovers in all sorts of topics for five dollars each!

    I have banned Super Centre and Carlton whose names you equate with Voldemort, as in anonymity, but that is crap – I tell everyone go to People’s Market before Zephirin’s on the way to Lodge Hill via Eagle Hall! Excedrin at Collin’s Rx is $36 and at People’s Mkt it’s $18? NO MEMBERSHIP CARD, JUST COME AND SAVE!

    Another flaw we Bajans suffer without realising is to buy one container and pay for refills, be it Coffee, Ketchup or spices. A bottle of Ecaf Black Pepper is around 7$ – do NOT buy a new bottle, when the old one is empty! Get two packets of Ecaf Blk Pppr at about $4 for the two sachets, pour them in the old bottle – you will see your old jar is now 3/4’s full!

    Nescafe mid-size is $15 from SC, but buy two packets of “Clasico” at $11, when the jar is used up? Pour the 2 sachets in, the bottle is almost full! You pay 5 or 4 dollars for the container, Bajans, use the refill method ONLY! Same for Ketchup…

    Dollarwise on Swan Street can get you Detergent Bars, Shaving Cream or Shampoo for 3$ each. They have Tang powdered juice in Grape, Orange and Raspberry – why waste on Coke or Sprite? The boxed noodles they have are very salty so add some milk or potatoes to them to draw off the salinity.

    If you need clothes, go to SY Adam or Chinatown on Swan Street, or wait when Cave Shepherd will soon have sales before and after Easter, you get stuff at the price they should have been in the first place (they lost NOTHING in profit with Duty Free day, Bajans, you were FOOLED).

    These are the basic ways to contrive now until this Gov’t is pelted out with force – selling our Electricity to Canadians and dipping in our pensions for hotels which don’t exist and seem not likely to happen…


  8. Dear Disgruntled Customer

    We the members of the NOTNMAME chain of supermarkets are not into the habit of price gouging as your article is obviously suggesting. Our price control methods ensures that customers get what they are paying for. We recognize the hard times hitting our small island and so the company has made a conscientious decision that pricing must remain competitive. To ensure that you are not a victim of our very special pricing which requires observation we have carefully inflated prices on some items barcodes whilst keeping the pricing on the aisles shelves to what you are accustom. If by chance your powers of observation recognize our surreptitious- price- planned- scam we will immediately change and look for another way in which we can continue fooling you sorry ass bajans who do not stand up for nothing because you already fall for everything. Thank you and we do hope that you shop at S…….again.

    Best Regards

    SSS


  9. PS ..Our partners at the FTC already are aware of our price control methods should you choose to make a complain to that the office the usual BS will prevail. Again looking forward to seeing you shop with us

    Best Regards

    SSS


  10. harry

    I would not dispute this.

    I have heard it said “Dey got something a Bajan won’t teif?”

    I would hasten to add however that much of the food distribution and major supermarkets are not Bajan controlled ….

    ….. so there is also another set of people you need to include!!


  11. Nobody can tell me that there is no price gouging. I worked with a major retailer sometime ago and know first hand computing the landed price of an item (poor man food) as corn beef of $1.87 and the item was put on the shelf priced at $ 2.37. You would also better believe it is mainly those items(poor)that sell the most quickly that are targeted the most.Sardines etc..tell me where do these merchants get off selling a tin of mackerel for $4.85 in today’s scheme of things.How is the poor man expected to live?
    Some people here would not give mackerel to their dogs.
    Well at least we get no vat on some of these items.Let’s face it this Govt cannot exert influence on the merchants….we need some one who able.


    • @Onions

      Agree with you but let us progress to the more substantive point.

      What has both political parties when in government done about it?

      Are they intimidated by the merchant-class of Barbados?

      In fact many who control the distributive/retail food trade in Barbados have been knighted and or recognized by previous governments.

      Former Senator Bynoe does not agree with you that there is ‘price gouging’.


  12. They would be making 50 cents for each tin of corn beef sold. This has to help cover wages, salaries, utilities, rent, etc. and the owners still have to hope that something is left back for them.


  13. @ Brutus
    Thank G there are alternatives…..with lower rents and wages.
    But you won’t getaway with that abroad and you know it..

    Targeted markup ..is what is at issue here…..on a bottle of Balsamic Vinegar..the markup was 7%..the poor won’t use that…where is all the talk of rent and wages on the vinegar?


  14. Just a word. I wouldn’t for a moment take issue with what has been said in relation to isolated cases. BUT I can only say that my experience with both supermarkets mentioned has really been quite different. I find the employees welcoming, the customer care desks, well..caring, and management totally approachable. I actually enjoy pottering about both places. Unlike one blogger, I really haven’t the time to go here, there and everywhere to count every cent on this and that but have learned by observation where the best deals are…so, yes, I avoid the higher priced UK imports with huge mark-ups as compared with UK prices…well unless it comes to honey..and, yes, if I’m in town I buy from vendors. But for me, shopping at Warrens is, actually, a delight and, I would have thought, totally tourist friendly.
    Kinda joke: one of my young proteges once told me, when life seemed particularly barren, that I should go to Warrens to meet people…if you see what I mean. And you know – she was RIGHT! So thankyou Warrens…


  15. If you want spacious aisles and parking, aircon, bag boy/girl, pushout boy/girl and van to drop you home; you have to pay extra for that. I use to be heading to Emerald City with my mother nearly every weekend and I come to the conclusion that the Emerald is the most expensive supermarket in Barbados. Everytime time no matter how much or little I take up the bill high high high. My mother used to be quarreling all the time about “my god the prices hot and this prices was lower last week”. But she still putting in the trolley. And the supermarkets does know this. Bajans would be quarreling about the prices (to themselves) but them still filling up the trolleys to the brim. So the prices aint gine come down.
    I know these supermarkets might not be everybodys cup of tea but I start going to Cherish, Jordans and Popular and only go to the Emerald to get my meat and other stuff not available in the other supermarkets. I have seen prices differences upward to 4-5 dollars (e.g Tisane de Bourbon). Yes those prices differences no matter how small DOES ADD UP. I does save as much as $60-70 /mth by shopping at the “less-frills” supermarkets.


  16. I took Rosemary’s advice and went down to Cheapside, some selected highlights, it was well worth the trip:

    Outdoor Market, average price per lb. $2.60 (there is nothing in the SC produce aisle for $2.60/lb– correct me if I am wrong!!!)
    Aubergine $2.00/lb
    Cucumbers $1.00/lb
    Plum Tomatoes $5.00/lb

    I didn’t need any today but eggs were selling for $15.00/30 as opposed to SC which would roughly be $19.00/30.

    ShopSmart
    Ramen Noodles $0.65 each (Saved $0.34 per pack on 10 packs over SC)
    Anchor Cheese 1kg $19.00 (Normally I buy 4 small bricks for $6.50 or so at SC, saved $7.00 over SC)

    ***The key is to know your prices and avoid deviating from your list.

    I’m swearing off SC, there’s nothing there that I really can’t buy more affordably elsewhere.


  17. Attention Shoppers if you look in the Fruit Cake Aisle you would see BAF name attached . please read the ingredients before purchasing.


    • Now understand how Bynoe came up with this 10% idea to reduce all salaries in Barbados.

      He has a Emerald Supermarket ad currently running where if you spend $100.00 it entitles the shopper to 10% off certain meats 🙂


  18. Wait David;

    Where you talkin’ ’bout …? You ever try pickin’ up a chick in SC?

    ac

    I am non-toxic … You call me a fruit cake ..? Listen … don’ let me have to …


  19. Down by the beach i met a man who asked me for a $1.00, he said wanted to buy a sardine and I obliged by giving him a tin I had in the jeep(specially for this occasion) and a $5. He opened it forthwith and devoured it like an animal. Said that was all he had for the day..asked me if I had a coke to wash it down….Boy! I felt thankful.


  20. Old onion etc.

    Let me guess during Election campaigns you also drive around with tins of corn beef and biscuits……


    • Sargeant

      You are hopelessly out of date, no one goes around with corned beef and biscuits. Nowadays it is a brown paper bag full of hundred and fifty dollar bills. There are 1,500 fifty dollar bills in $75,000.


  21. @ Sargeant

    Haaaaaa ha. good one but NO.I fish on the beach for relaxation(food too) and sardine oil is good for scenting up D fish.


  22. @Caswell

    Looks like Sargeant want a tin to carry home man…ya can’t eat the money!!lol…tell he got bisuits


  23. Anybody could tell me why a sardine is $2.15 and a biscuit is $1.70 and a Middle Cut or Mackerel is $4.85 Corn beef $4.15…..how D raaaa they expect the poor man to eat? …Basket of Goods what….these still too high man.Ainsley Benn you listening


  24. @Caswell

    I was following up on Old Onion’s story and perhaps he is from the old school but yuh gotta admit it was funny.

    @old onion

    If you meet the same man tomorrow and he asks you for something to eat what will you give/tell him?


  25. At Carlton you could buy half a pig head for under ten dollars … now that is real cheap protein …!

    You see me, i raising my own African snails. Right now they are just over six inches long but when they reach 14 it would be time for the pot …!


  26. Sarge
    Unlike you..I don’t really find it so funny ya know.
    Do you really believe that they got plenty hungry people out there ?
    Well let me send you…to Black Rock main Rd…bout 10 pm and you will see young girls 14 and 15 prostituting to get a meal for tomorrow…or head down Deacons..boss its for real….


  27. @old onion

    That wasn’t even a good attempt at trying to imply that I was making fun of hungry people, my comment was all about you driving around with a tin of sardines in an SUV.

    How about an answer to the question what will you do next time?


  28. @old onion bags,

    Why don’t you put some fishing line,lead and hooks in your jeep and teach the fella to fish.

    Old saying.
    “Give a man a fish he has food for one day.
    Teach him to fish and he can eat almost every day.”


  29. Quotng Old onion “Black Rock main Rd…bout 10 pm and you will see young girls 14 and 15 prostituting to get a meal for tomorrow”

    Call the police for the John’s and the Child Care Board for the girls.

    And yes the CCB will respond. Once I saw a boy of 8 or 9 begging outside of Carlton, and I was very afraid that some pervert might harm him. I called CCB and they dealt with it in less than 24 hours.

    And onions instead of buying sardine is $2.15 and Middle Cut or Mackerel for $4.85 and Corn beef $4.15….” use the $11.45 go to the fish market and buy $11.45 worth of flying fish fish from a local fish vendor, you should get about 30 fish for that money and you and Mrs. Onions can have 2 flying fish each with your dinner for the rest of the week, or buy 2 pounds of dolphin and cut it up, good eating for days, and staying away from the salty corned beef and mackeral will keep your blood pressure down, and juck the merchants of poor quality imported goods canned goods just where it hurts them most. And give the local fishing industry a boost. It is time for poor people to stop eating canned corned beef.


  30. Getting back to the original premise of the post about the disparity in price- shelf vs scanned – perhaps the retailers could adopt a code similar to the one listed below:

    On a claim being presented by the customer, where the scanned price of a product at checkout is higher than the price displayed in the store or than advertised by the store, the lower price will be honoured; and
    (a) if the correct price of the product is $10 or less, the retailer will give the product to the customer free of charge; or
    (b) if the correct price of the product is higher than $10, the retailer will give the customer a discount of $10 off the corrected price.

    Source Retail Council of Canada ( Scanner Price Accuracy Voluntary Code)
    ****
    Recently I received my $10.00 back plus the item scanned @$9.99 but listed on the shelf @ $7.99 and it was not the first time. The retailer is not necessarily out to get you, never discount the human element.

    As to the above code it won’t happen, forget what I wrote above I was dreaming


  31. @random
    And onions instead of buying sardine is $2.15 and Middle Cut or Mackerel for $4.85 and Corn beef $4.15….” use the $11.45 go to the fish market and buy $11.45 worth of flying fish fish from a local fish vendor, you should get about 30 fish for that money

    When last you visit D market……flying fish….gone Tabago luv..is sardine or Bangamaraies nowadays….or tin of Mackerel..fish scare..onions fishing when the night come in the Flour Mill.

    Call the Child care Board
    You live in Barbados Miss Random ?….like you want Onions get rub out
    These girls got pimps lurking in the background to protect these young ladies Maam.
    Lady we living in rough rough times…and if you want to live.


  32. @Sarge
    (a) if the correct price of the product is $10 or less, the retailer will give the product to the customer free of charge; or

    Sarge you got onions laughing man…boy dis is Barbados..them things don’t happen bout hay man….somehow always the merchant does come out on top.

    Just to show only recently a famous retailer of TV’s by St.Marys advertised a gift of a laptop if you buy a certain item via the newspaper.One fellow went to buy the item and was given a laptop table (tray) as the gift instead…the loyal sales attendant realizing something was wrong..informed management.. who were quick to call in on call in program informing of the mistake.As to the first buyer of the item looking for the advertised laptop…no way hosea… he had to settle for a laptop tray.
    A lawyer called in and said according to our laws…C Bdos.Ltd was right.

    Now tell me Sarge..don’t you think in good customer relations they should’nt have given the poor guy the laptop ? Just this one ?

    Barbados and Canada miles apart when it comes to these tings boss.


  33. @Hants
    Why don’t you put some fishing line,lead and hooks in your jeep and teach the fella to fish.
    Hants boy when ya fishing at night..? When dun he my relieve me of my fishing gear and wallet. Time hard bout hay and head ain’t only made to wear hat…ya got to be sharp nowadays to survive..that ole wise saying for back then .lol not nowadays


  34. “Haaaaaa ha. good one but NO.I fish on the beach for relaxation(food too) and sardine oil is good for scenting up D fish.

    Ole onion bags I wunder whose fish yuh does be scenting up and which beach yuh does be fishin pon? Graves END? Yuh does catch anyting doh? LMAO As de mighty Sparrow does sing… saaaaalt fish Sparrow was de greatest lover


  35. What about Chefette running a Chico pack special advertised on the board as $14.50/$14.30 and at the window you pay $15+.


  36. @ islan gal 696
    LMAO As de mighty Sparrow does sing… saaaaalt fish Sparrow was de greatest lover
    I just was doing some Back Reading and could not allow you to taint the good name of this true son on the beach.

    Dear Island gal
    I say to you 69 old granny you>> U2 WATLESS and need the Lord.
    You need to go retire that “mud pump” and stop hallucination on what used to be. As my friend Mr. Hoad wood say “accept the ole age wid goats milk” and live out the last sunsets.Try not to be a young yam in a ole pram.
    I await your sentiments my old friend.

    With kind regards,
    Youthful onions (poop..excuse me)


  37. @islandgal246 | February 4, 2012 at 1:43 AM |
    “Some supermarkets/retailers do not allow the customer to see the monitor as they enter the prices. I always demand that I see the monitor or ask what was the price entered. ”

    u cannot be speaking about any supermarket AT ALL. u could have from the beginning said DaCosta Mannings NOT “Some supermarkets/..” as i know that THE SuperCentres, Popular and Trimart have prices right up in ur face


  38. @”Son Of Spam | February 4, 2012 at 8:17 AM |
    There are a number of ways to stretch your money,……
    Nescafe mid-size is $15 from SC, but buy two packets of “Clasico” at $11, when the jar is used up? Pour the 2 sachets in, the bottle is almost full! You pay 5 or 4 dollars for the container, Bajans, use the refill method ONLY! Same for Ketchup…

    Dollarwise on Swan Street can get you Detergent Bars, Shaving Cream or Shampoo for 3$ each. They have Tang powdered juice in Grape, Orange and Raspberry – why waste on Coke or Sprite? The boxed noodles they have are very salty so add some milk or potatoes to them to draw off the salinity”

    U have very UNHEALTHY HABITS plus i CANNOT put detergent bars in my washing machine. Popular sells Lily blue which works really or B-29 if ur washing by hand. i would never use potatoes (which u should avoid) to draw off salt it totally backward because u will in turn eat the very same potatoes. DO PUT USE SALT PERIOD

Leave a comment, join the discussion.