A key factor in expanding our international and local business base in these challenge times, is to have attorneys in Barbados that are responsive to the legal needs of our society and nation. Unfortunately there is a “below the radar” systemic problem with many attorneys in Barbados (not all), as it relates to responsiveness and general customer service.
I am not an attorney but as a business man I am very curious about what attorneys are being taught in Law School when it comes to responsiveness and customer service, clearly not enough.
As a Bajan executive working for an international firm who has pitched “Barbados” as an ideal country to expand our company, it is simply embarrassing when a firm like mine cannot get a “return call/email” from any attorney in Barbados; we contacted many over a period of weeks. Our contact efforts have been simply to setup a meeting nothing more.
Many attorneys’ in Barbados appear to operate in a manner that would never make it in the UK, Canada or Europe. Unless our firm has just been unlucky (which is possible) in selecting the right attorneys our experience has been very disappointing.
If my observations prove correct the impact of this “below the radar” problem with attorney’s in Barbados is coming in the form of lost national business opportunities.
The Barbados Government has been encouraging growth in the small business sector and trying to attract international firms to Barbados, however if attorneys’ in Barbados do not improve in the area of responsiveness and customer service, international business executives/investors trying to do business “in and with” Barbados will simply go elsewhere.