Barbados Underground posted two blogs highlighting a concern of a CarMax customer the gist of which:
In 2014 the Barbadian purchased a pre owned Kia Sportage 2000 cc diesel 4WD Engine# D4EA5H112253. Within the first year of purchase the vehicle had begun to ‘hard start’ and overheat. Despite changing air, oil, diesel filters, radiator, thermostat and hose, as well as all parts recommended by a mechanic the problems persisted. After an exhaustive process the mechanic discovered that the engine D4EA9H903688 mounted in the vehicle conflicted with the number on the sale contract, invoice, insurance, and road tax.see – CARMAX DEALERSHIP TO BLAME!
Today Barbados Underground received a copy of correspondence sent to the CarMax customer from law firm LEX Caribbean acting on behalf of Ansa Motors/CarMax. In the interest of what is fair and transparent a copy of the letter is shared with the BU family which has already solicited a response from the CarMax customer Mr. Blackman.
Reply by CarMax customer (Blackman) to the letter from Lex Caribbean.
I am at confused, I thought these contentions were about a defective engine with an incorrect number sold to me, how did a VIN number become the subject.
The difference in engine numbers arose because of negligence and misrepresentation that there are no excuses. I was under no obligation to take my vehicle to MQI for service or maintenance if the truth be told, the said 2005 Kia Sportage vehicle, was serviced and maintained by MQI. The engine lasted 4 years before becoming faulty.
Your client should have made his investigation with due diligence before he sold the vehicle or during the sale in 2014. I did not make any allegations, I stated a fact that CarMax Manager Mr. Spencer knowingly sat beside me and signed a sales contract, the sales contract recorded an engine number D4EA5H112253.
Mr. Spencer had an obligation to disclose the true condition of the engine. When I asked about the condition of the said vehicle engine he did not, had Mr. Spencer told me the truth, we would not be here today. Mr. Spencer was negligent in 2014. If due diligence was carried out in 2014 before or during the sale of the vehicle to verify the correct engine number we would not be here.
Mr. Spencer as manager has the responsibility to make sure the documented engine number and the installed engine number were exactly the same number, he did not do such, and if he is claiming he did, that make this situation worse.
Mr. Spencer or other officials of CarMax for who he is responsible typed an engine number on the sales contract which he and I signed in 2014. Ms. Smart gave me the exact number on a Proforma invoice to obtaine my insurance. CarMax official carried-out the registration of the said vehicle at Barbados Licensing Authority.
After the vehicle engine became very faulty and was removed the different engine number was discovered. In my justified complaints Mr Spencer took 3 weeks to respond by email “Without prejudice“.
Your client, Mr. spencer admitted to resorting in 2014 to the Dealers Management System for a previous engine number of the said vehicle, he made an excuse of “innocent error” because the truth of the defective engine and hidden number was revealed, but, at the same time denied me the opportunity to used his admission in seeking my legal right in court for damages.
Whatever, I said about your clients is the truth. My complaints to the Royal Barbados Police Force is a genuine case of any person or company that carried-out wrongful action to get cash from another person.
The Barbados Licensing Authority is the placed to report illegal registration such as the registration your clients made.
The Nation, Barbados underground, Barbados Today, Facebook, and any other media websites, only highlights the facts of what happened in the sales contract between your clients and I.
Your clients in general and CarMax Manager in particular actions were and still are not fair, just, or legal. Your clients action has taken advantage and sold me a vehicle for $35.500 with a defective engine, unjustifiably depriving me of private transportation and implicated me in insurance fraud.
I am not harassing your clients, I am merely seeking redress with constant reminders
. I don’t know how to retract the truth with untruth. Your mighty law firm just like the mighty Ansa motors Barbados /CarMax can never stop me from justly agitating with truth for my rights.
I refuse to be bully.