Submitted by James Bynoe, Senior ICT Consultant

Many challenges we face in Barbados can be addressed by an effective combination of the RIGHT, PEOPLE, PROCESSES AND TECHNOLOGY.
Barbados has developed a superior talent for turning common sense things into white papers and reports which contain little or no meaningful actions, plans, timelines or specifics to the subject at hand from a business “execution” perspective. The recently released Ministry of Tourism White Paper is unfortunately a 260+ page perfect example of this. While as a white paper it would surely get an “A+” from the halls of academia and highly paid consultants, from a real world business “execution and planning” perspective it would receive at the most a C- in my opinion.
From an ICT perspective there is a global understanding that problems and challenges are solved most effectively by combining the “right” PEOPLE, PROCESSES AND TECHNOLOGY, as such:
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Step (1) : You MUST have “the right people” in the “right jobs or roles”
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Step (2) : With the right people you can then develop “the right business processes to solve the challenge”
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Step (3) : With steps (1) and (2) firmly and completely in place then “select, utilize and optimize the right cost effective technology to reach the stated goal”
The PEOPLE, PROCESSES AND TECHNOLOGY approach and, methodology has been proven successful by large and small ICT and non-ICT organizations worldwide. The order of the PEOPLE, PROCESSES AND TECHNOLOGY methodology also has major significance as whenever these steps are executed “out of sequence” adverse impacts in reaching desired goals and objectives are guaranteed as “time” is often lost which means “money” is lost (time is money).
We simply need to get Step (1) right in Barbados on many major national challenges and objectives.





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