Banner promoting anonymous crime reporting with a phone and contact number 1 800 TIPS (8477), featuring the Crime Stoppers logo and a QR code for submitting tips.

← Back

Your message to the BLOGMASTER was sent

Submitted by Adrian Loveridge

barbados hotel tourism associationI was tempted to pose this question after studying a recent accommodation occupancy report produced by the Barbados Hotel and Tourism Association. The BHTA, according to its website, represents ‘over 80% of the total room stock on the island’, divided into three categories.

Luxury, ‘A’ Class and ‘B’ Class, which includes many of the smaller properties, apartments and guest houses!

2009 average occupancy by month were as follows:

January – 54%

February – 82%

March – 66%

April – 56%

May – 48%

June – 34%

July – 32%

August – 24%

September – 45%

October – 63%

November – 65%

December – 69%

According to a list published by the Barbados Tourism Authority up until 15th December 2009, there were a total of 6,606 rooms across the 152 registered accommodation providers.

Therefore if you accept that the BHTA statistics are representative for all registered properties that means that over 3,094 rooms remained empty every single night of 2009. Or put another way, a mind boggling 1.13 million empty room nights or the capacity to accommodate another 322,686 long stay visitors, based on an average 7 night stay and two persons per room.

BHTA figures for the first four months of 2010 do not look anymore encouraging, with January being the only month that showed any occupancy growth over last year. Perhaps most alarming of all, February, traditionally our peak earning month, witnessed a decline from 82% in 2009 to 63% this year.

A staggering fall of 27%, despite increased airlift out of Canada and the US!

What is not factored into this equation are the scores and possibly hundreds of unregistered accommodation providers. Of course, if they are not registered with the BTA, which is a legal requirement, but is not enforced, nationally we have no idea if these properties meet fire and safety, insurance and hygiene minimum standards.

Clearly occupancy levels of 24%, 32% or even 34% are not sustainable in a high operating cost environment. There have been several ‘calls to action’ by both people deeply involved in the tourism industry or those observing it recently.The outgoing President of the BHTA, Wayne Capaldi suggested resurrecting a national marketing committee, and I personally think this is an imperative, if we are going to make positive progress.

Whether this can be done without political interference, while attracting the most highly motivated creative people, with controllable egos and an absence of self interest, is a big question. Another headline that grabbed my attention was, ‘Lack of execution in tourism – A National shame’.

At first it may seem a little harsh, but I am glad it has been said, because in reality, it’s very close to the truth.

The objective of these comments are not intended to apportion blame to anyone, but more to question if we really are doing everything within our ability to bring about a more viable, visitor friendly tourism industry.


Discover more from Barbados Underground

Subscribe to get the latest posts sent to your email.

14 responses to “Is The Traditional Barbadian Hotel A Dying Breed?”


  1. Wasn’t there a restructure at the BTA with a division by product and marketing? What is the status?


  2. That’s staggering indeed. It’s really hard to wrap my head around those numbers. Perhaps it’s due to the price of the rooms, which are on the pricey side compared to hotels in most other Caribbean countries.

    What are your thoughts?
    Mag


  3. Do you all follow what is happening to economies around the world?

    The Canadian economy has done better than most and the increased airlift out of Canada has helped but the reality is that the world is more concerned with survival than with travel.

    If there is an world economic boom Barbados will be flooded with Tourists.

    Yes we all have to work harder and smarter to get the rooms full again but there is a world recession which has lingered for the last 2 years.

    Restructure the BTA, go after new markets, do whatever you can but note what is happening in the rest of the world.

    Checked BBC news?CNN?CBC canada?

    Barbados is still a great vacation destination.


  4. Marketing, Marketing. Is anyone going to do any research as to WHY people travel to an overseas long haul destination? How much vacation time the persons in our target markets have and how much are they willing to budget it for it? Personally I lived in England for a year from 2002 to 2003 and I have a few comments for persons spending more money on marketing:

    1: England and Northern Europe on a whole have crappy weather between October and March of the following year. “Cabin fever” is rampant during this period. The level of adverting for sunnier climates is ad nauseum. I think this explains our winter season.

    2: During the summer months Europe is a paradise. They have every conceivable distraction that the has Caribbean and more. Tennis grand slams, Motor sports, Cricket, Out of season football. Euro Disney, Casinos blue flag beaches with life guards, Golf championship, Nottingham Festival.

    3: Europeans, Canadians and Americans find air transport expensive and inconvenient. That is something beyond our control. Hoteliers can huff and puff all you want try entering and leaving airports around the world it is stressful and not worth the hassle.

    4: Anecdotal evidence would suggest most holidays are bought on credit cards or lines of credit. We all know credit is a bad word in this present day and age. Also income for discretionary spend is going down not up. No amount marketing money thrown at the potential visitors will not make them travel when they do not have the financial means.

    5: Marketing to non traditional non english speaking markets is very difficult. Lost in translation is the problem. Understanding what these persons expect from a long haul destination. Getting direct air lift from these markets will also be difficult.

    6: My solution to you hoteliers put your money where mouth is. Invest in the one thing that get the tourists here. YOUR AIR LIFT!! Can you not pool together and start buying shares in some on these airlines enough to get some influence at the operational level. Airport expansions are constantly needed, you need to invest in airport operations at your end. Enter into partnership with GAIA to get the welcoming experience improved. As a business group you all are extreme fractured and individualistic. “My hotel and only my hotel must remain full. Screw the the rest” seems to be the sentiment in your industry. Compare your amenities to those of a cruise ship? Are you matching or exceeding in value and expectation for the visitor

    Finally, I believe enough money has been thrown at marketing. YOU as an industry are not doing enough research on your markets. You are to passive and expect this to be done for you by the respective governments around the world. A government can only go so far with subsidies, tax breaks and waivers. The primary infrastructure you depend to get tourist to travel must be paid for by some one


  5. @T Arthur

    You make some good points, unfortunately and you may know this already, the BHTA and ancillary organizations are often guided by the yardfowlism of politics on the ground.


  6. BU is asking the question a second time. Since the publicizing of the restructuring of the BTA Board last year what has been the progress. See the article below for background:

    Changes at BTA

    3/18/2009

    By Shawn Cumberbatch

    AFTER earning a record $2.4 billion from tourism last year, Government is giving the sector an institutional shake-up in the midst of a 7.7 decline in long-stay visitor arrivals.

    The Barbados Tourism Authority’s (BTA) board has been trimmed by seven and separate tourism marketing and product development companies are being created as part of a major restructuring exercise, Minister of Tourism Richard Sealy announced yesterday.

    BTA chairman, Ralph Taylor, and his deputy, Austin Husbands, have been retained as have Denis Roach, Alvin Jemmott, Michael Yearwood, Stephen Alleyne, and representatives from the Barbados Workers Union, Barbados Hotel and Tourism Association, Barbados Association of Retailers, Vendors and Entrepreneurs and Permanent Secretary in the Ministry of Tourism, Andrew Cox.

    The new directors of the 11-member board are Dr. Kerry Hall, and Government Senator Peter Gilkes, while those not retained from the old board were Sunil Chatrani, Dr Jeannine Comma, David Jean-Marie, Adrian Loveridge, Eric Mapp, Roseanne Myers, Bernard Weatherhead, and Shelly Williams.

    Speaking during at the tourism media briefing Lloyd Erskine Sandiford Centre, Sealy said the former directors had not been discarded as they had all received invitations to be part of the new tourism product development company. The existing BTA is to be eventually amalgamated into the new marketing company.

    “We have adjusted the composition of the board with a view of moving forward toward the restructured arrangements for the public sector. We have not sacked or chased away or fired anyone we are merely inviting them to be part of this exercise as we go forward to have the best institutional arrangements in order to take Barbados’ tourism to the next level,” the minister said.

    “The Ministry of Tourism will continue to be responsible for policy and will direct policy at that level. However, the Barbados Tourism Authority as we know it will be adjusted to the point where we will have an entity which is responsible for marketing Barbados exclusively and then another entity that will be responsible for product development. And in so doing we will have two entities that are engaged in two activities that are crucial to the long term survival of our tourism industry,” he told an audience including BTA board members, staff and hoteliers.

    The big tourism changes were announced simultaneously with news that even though Caribbean Tourism Organisation statistics showed the island’s tourism revenue was some $2.4 billion in 2008, long-stay arrivals last year dropped by a slight 1.1 per cent with 566 763 visitors vacationing here and there was a 7.7 drop in arrivals so far this year.

    At the same time officials are moving to haul back a decline in airlift from key markets including the United Kingdom (UK), United States (US) and Caribbean that had significantly contributed to this drop.

    Sealy said year-to-date the main UK market was down 9.2 per cent, US decreased by 14 per cent down, Trinidad and CARICOM “are both down in double digits”, while arrivals from Canada had increased by 11.9 per cent, and Germany 2.1 per cent.

    The minister said 2009 “will be a challenging period for tourism in Barbados”, and that officials were “projecting a fall in business no greater than what is being experienced”.

    “We are expected to minimise the impact with a number of airline initiatives, and while the impact of these initiatives will take effect during the latter half of the year, these will ensure growth from 2010 and beyond. So we are preparing ourselves very much for the future,” he stated.

    @Hants

    Yes there has been a global contraction in economies but people are still travelling which means tourist destinations like Barbados have to be smart and effective in how we compete. We can’t give up the fight. T. Arthur has provided a lot of food for thought above which aligns with an earlier BU comment about how T&T by purchasing Air Jamaica and there is talk about buying LIAT as well has repositioned itself to become a player in the tourism market. T&T will now have significant control of airlift into the region.


  7. @ David,

    I agree you can’t “give up the fight” but it is not an easy one.

    Yes people are travelling but a lot are travelling closer to home to reduce the cost of Air transportation.

    The USA and Canada has been advertising Staycations and that is a problem for Barbados and other Caribbean destinations.

  8. My name is not Sylvan.... Avatar
    My name is not Sylvan….

    I find it funny how the same people who used to say that Noel Lynch was the “worst tourism minister we had ever had” are so quick to jump to the defence of failing Richard Sealy!

    “Oh there’s a recession on”,

    “The USA and Canada has been advertising Staycations…”

    “You have to give them a break because they still restructuring”

    “If there is an world economic boom Barbados will be flooded with Tourists.”

    BLP had to deal with 9/11 and the aftermath, SARS, recession, wars, foot and mouth disease and still did better in tourism that this lot.

    The minister could get up and say “and still there is no air link with India” when he’s been responsible for producing that link for the last two years?

    His main achievements are two airlines that negotiations for their arrival started UNDER THE BLP.

    It would be laughable if we were not talking about the single most important sector in the Barbados economy. Then again, Richard’s performance has been about par for this government who’s main economic strategy seems to be to try to tell the population about how bad the BLP was.

    Oh wait a minute I forgot the other part of it….”oh there’s a recession on, we aren’t responsible for anything about anything in the Barbados economy”

    Not the increased unemployment
    Not the plummeting tourism
    Not the skyrocketing cost of living
    Not the non existent development of offshore oil resources
    Not the state of the QEH (by the way what is happening about a new hospital?)
    Not the traffic backing up on the roads
    Not the skyrocketing deficit
    Not the loss of hope by the average Bajan

    The DLP would have us believe that these are all things that just “happen”, oddly enough they seem to happen whenever the DLP is in power!


  9. Dlp, Blp

    Stupes

    Hammy fa prime !!!!

  10. St George's Dragon Avatar
    St George’s Dragon

    The only way to see how we are doing would be to look at equivalent statistics for close competitor countries. That should tell us whether we are all affected equally by the world recession or whether some countries less so. If there is a difference, it could be down to the effectiveness of advertising etc.

    Are those figures available?


  11. The author ask…”but more to the question if we are really doing everything within our ability to bring about a more viable, visitor friendly tourism industry”.

    I contend we are not.

    The holiday reps in two cases of which I have evidence, are at best…if I am generous could be described as tardy. I am speaking of the reps of a major player in the industry.
    Reports reaching me suggest that a first meeting arranged was changed at short notice, “all” visitors were not informed of the change. At the later time all visitors never received the information and service they expected.

    It should never be the case when a rep does not engage with or meet those in their charge. It should be a simple matter of checking the visitor list against those present at a briefing…very basic, that is what they are paid for.

    They (some) are selling Barbados short and giving a bad impression to visitors, who have spent thousands of dollars to visit Barbados, to them should be extended some courtesy.

    This “selectivity” now practised is not good enough for the Barbados product..it does great harm.

    The reps have a vital role to play in the industry. Those visitors are “here” have already made an outlay – in some cases thousands of dollars – and are worth more than thousands of dollars spent in the promotion of Barbados.

    I will say no more now but the reps who practise this selectivism must stop it NOW and they know what I am speaking of. Good manners prevents me from naming names but the good name of barbados should not be played games with at this juncture.

    Reps make sure that “all” your visitors for whom you have charge are given information. This should be checked off against your visitor list. No one should ever leave Barbados without you making physical contact with them and exchanging the greetings and information for which you are paid to give.

    This note is with a particular organization in mind and I am sure those at the top do not know what is going on. Barbados is being harmed…it should “stop” now.


  12. @Yardbroom

    Sorry to read of your negative experience.

    It is good to name and shame sometimes.


  13. @ David
    You are quite right: “It is good to name and shame sometimes”.

    I intend to monitor this situation and I am in a position, which enables me to have feedback from a variety of sources. I will collate this information and then make representations to the head of this organization and I mean the “head” in the UK. Asking if he is aware that his organization’s good name can be linked with the practices I have previously referred.

    This situation needs to be tackled head on and I intend to ensure there is no “wriggle room” for the miscreants; when the itemised facts are presented.

    It is only because of my knowledge of Barbados that I know what is going on. To the casual observer this behaviour is explained away as a typical underdeveloped country’s mismanagement and casual approach to good service…that is not the case.

    David I can assure you that I will name and shame, however I must have a proper evidence based report which will support my view that this behaviour is premeditated, intentional and further it does not serve the interest of the Barbados Tourism industry.

    To reps in the tourism industry – and “you” know of whom I speak. You have been warned, you are on notice to give proper and the same service and information to all visitors to Barbados who are in your charge…for which you are paid. The game you have been playing is up; you have been rumbled.

    Change your behaviour or face the consequences.


  14. Has anyone thought of changing the minister of tourism?

The blogmaster invites you to join the discussion.

Trending

Discover more from Barbados Underground

Subscribe now to keep reading and get access to the full archive.

Continue reading