The following note was received by the blogmaster today from a BU family member around 10AM. It is self explanatory.
The thought which comes to mind – we have our priorities wrong. The BWA built a headquarters for how many million? Yet we are unable to respond to the most basic customer request i.e. fix a leak!
Hi David
My neighbour discovered this water leak on the supply side of their line and notified BWA on Saturday of last week (Feb 11th). They were informed that it would be attended to on Monday of the following week. They called again on Tuesday as no one came by on Monday. On Wednesday, a crew finally visited for a short while and left without resolving the situation.
BWA was called again on Thursday asking for an update. I am told that the response given was “We are under pressure with a lot of leaks so we will get back to you when we can”.
Today is Saturday 16, February and the situation remains unchanged.
Keeping in mind that the average flow rate of a kitchen faucet is 2.2 gallons per minute, is it any wonder that the people of St Joseph, St John and St Andrew are suffering from low water pressure and/or denial of service?
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