Adrian Loveridge – Owner of Peach & Quiet Hotel
It’s always very difficult to write about LIAT with absolute authority, because despite the Barbadian taxpayer being the single largest shareholder in the airline, the public for years has been denied sight of any business plan or annual audited accounts. During the recent spat with a clearly dissatisfied customer, the involvement of Sir Richard Branson and the worldwide attention this generated, LIAT fought back by posting two videos on their website, which have been subsequently removed. Perhaps on reflection, it was thought that it was more productive to address the issues, ie: the complaints, rather than battle with someone that has indefatigably demonstrated they are masters of media exploitation.
What really surprised me in one of the videos, were the numbers quoted by the Director – Commercial and Customer Experience, who stated that the airline operated ‘approximately 100 flights each day’ and carried around ‘3,000 passengers daily’. According to Planespotters, LIAT currently has a fleet of 14 active passenger aircraft with various seating capacities from 37 to 68, but collectively totalling 685. So what immediately stands out is, if the overall numbers are correct, then the average sector flight carries only 30 passengers. That equates to what could be up to 19 empty seats on each flight overall, across the fleet.
